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An emotional elderly customer called our Helpdesk/ Customer Support. The recent passing of his wife and the lack of visitors due to the lockdown had him feeling very lonely.
So, he tried to scan and print his old slides to create a photo album of all his happy memories to feel a little closer to his family.
He had technical troubles and called up rather upset. First, I comforted him and together we solved all issues he was encountering. He cheered and almost cried when the first photos were printed.
A very emotional moment for two of us.
At Webhelp do not only offer a professional service, but also human support…and that makes me very proud!
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