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Magazines

Whitepaper
The HUB #12 – Diversity In Business – January 2020

Cheers to the new year! And with the new beginnings, we are not only happy to present our 12th edition of The HUB magazine, we are also delighted...

Whitepaper
The Hub #11 Generation Z – September 2019

Our 11th edition of The HUB is here! In this edition, we give you insights about the new generation...

Whitepaper
The Hub #10 Influencer Marketing – May 2019

We are happy to present the 10th edition of The HUB magazine! Our latest issue entails numerous and...

Whitepaper
The Hub #9 Content inspiration – January 2019

The new year is here so is our 9th issue of The HUB Magazine! In our first edition of...

Whitepaper
The Hub #8 Formula for Success – October 2018

We are excited to announce that our fall edition of The HUB magazine is here! With the winter...

Whitepaper
The Hub #7 Mass Marketing on selective marketing – July 2018

Summer is here! We like to start this season with our newest issue of The HUB and have lined up many really interesting topics in our 7th edition....

Whitepaper
The Hub #6 APPSolutely 2018 – April 2018

Spring is here and so is the new issue of The HUB magazine. In our 6th edition we give you an...

Whitepaper
The Hub #5 Digital Marketing trends – January 2018

It’s been twelve months already and we are celebrating the first year of The HUB magazine. Every...

Whitepaper
The Hub #4 The rise of Start-ups – November 2017

Have you always wanted to find out the key to success of thriving start-ups? Make sure to read our...

Whitepaper
The Hub #3 Artificial Intelligence – July 2017

Are you always up-to-date with the latest artificially enhanced devices? Then our article on the...

Whitepaper
The Hub #2 The power of word of mouth – April 2017

We took the amazing feedback from our first The HUB edition as an inspiration to make our second...

Whitepaper
The Hub #1 – January 2017

Humans – Understanding – Business: that’s what our new SELLBYTEL magazine “The HUB” is...

News & Insights

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Whitepaper
#4 OneShot – Culture

Table of Content: A Word : Location A Figure: 32% stock market valuation for companies with a strong customer culture Three Opinions: Culture, what impact does it have on your performance? A piece of information: At Renault, design has become THE cultural priority. A Demo : Cultural labs A B-Case: McDonald's is changing its culture to adapt to national customs A Hashtag:...

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Blog
Whitepaper launch: Emotion, choice and being human in customer service

Author: Helen Murray,  Chief Customer Solutions Officer - Webhelp UK, India and South Africa Webhelp’s latest Disruptor Series Whitepaper, highlights just how important it is for brands to create emotional connections with customers. For the launch of our latest Whitepaper, ‘Emotion’,...

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News
New Webhelp commissioned research reveals that customers will pay more, be more loyal and recommend brands they have an Emotional Connection to.

Data shows emotional connection increases consumer action To thrive in today’s competitive landscape, it is essential that brands cultivate an emotional connection with their customers, according to a new YouGov online survey of 2,013 GB adults. Commissioned by leading customer experience...

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News
Webhelp raises £31,000 for charity partner Together for Short Lives

Generous Webhelp employees have raised an incredible £31,000 for Together for Short Lives, which was the company’s corporate charity partner for 2019. Led by their Engagement Ambassadors, they took part in some inventive, inspiring and fun activities to raise vital funds for Together for...

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Case Studies
[Fashion] Fifty Jeans – Launch your brand without cashflow problems!

...

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