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Magazines

Whitepaper
The Hub #11 Generation Z – September 2019

Our 11th edition of The HUB is here! In this edition, we give you insights about the new generation – Gen Z who are not only game changers but also...

Whitepaper
The Hub #10 Influencer Marketing – May 2019

We are happy to present the 10th edition of The HUB magazine! Our latest issue entails numerous and...

Whitepaper
The Hub #9 Content inspiration – January 2019

The new year is here so is our 9th issue of The HUB Magazine! In our first edition of...

Whitepaper
The Hub #8 Formula for Success – October 2018

We are excited to announce that our fall edition of The HUB magazine is here! With the winter...

Whitepaper
The Hub #7 Mass Marketing on selective marketing – July 2018

Summer is here! We like to start this season with our newest issue of The HUB and have lined up...

Whitepaper
The Hub #6 APPSolutely 2018 – April 2018

Spring is here and so is the new issue of The HUB magazine. In our 6th edition we give you an insight into the latest tech updates – from cyber...

Whitepaper
The Hub #5 Digital Marketing trends – January 2018

It’s been twelve months already and we are celebrating the first year of The HUB magazine. Every...

Whitepaper
The Hub #4 The rise of Start-ups – November 2017

Have you always wanted to find out the key to success of thriving start-ups? Make sure to read our...

Whitepaper
The Hub #3 Artificial Intelligence – July 2017

Are you always up-to-date with the latest artificially enhanced devices? Then our article on the...

Whitepaper
The Hub #2 The power of word of mouth – April 2017

We took the amazing feedback from our first The HUB edition as an inspiration to make our second...

Whitepaper
The Hub #1 – January 2017

Humans – Understanding – Business: that’s what our new SELLBYTEL magazine “The HUB” is...

News & Insights

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Blog
How emotion can take customer satisfaction to the next level

Author: Helen Murray, Webhelp Chief Customer Solutions Officer As we prepare to release our new Whitepaper on the importance of humanising business and creating positive emotional connections, Helen Murray, Webhelp Chief Customer Solutions Officer, looks at the current research and why keeping your customers ‘Very Satisfied’ is still not good enough! In this digitised consumer world,...

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News
Three silver awards for Webhelp at a night with the stars in London

The European Contact Centre and Customer Service Awards were held last night at Evolution London in Battersea Park. The event was a glittering affair with over 130 tables filled to the brim with the brightest and best in the industry. The stars were out in force too, with distinguished...

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News
Dave Pattman to host CCA webinar on how AI is changing the CX game

Dave Pattman, Managing Director of CX Services at Gobeyond Partners, part of the Webhelp Group, is to present an exclusive webinar for CCA, the independent professional body for customer service experience. Digital products like driverless cars, chatbots, smart speakers, drones and...

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Whitepaper
The Hub #11 Generation Z – September 2019

Our 11th edition of The HUB is here! In this edition, we give you insights about the new generation – Gen Z who are not only game changers but also a force to reckon with. And is data collection a friend or foe? Under this question lays the bedrock of our relationship with data collection which...

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Case Studies
[Fashion] Fifty Jeans – Launch your brand without cashflow problems!

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