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Videos and Interactive Content

Webhelp’s Discovery Lab

Using feedback from our people, Webhelp creates tailored solutions to customer service challenges and offers actionable insight to our clients. To learn more about our Discovery Lab, click here.

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Webhelp SA & Columba Leadership Activating Youth 2.0

As part of its commitment to youth development in South Africa, Webhelp has partnered with Columba Leadership Activating Youth 2.0 to engage with pupils in Grade 10 and 11 at Fumana Comprehensive School, a low income school based in Katlehong, South of Johannesburg. Read more about Webhelp’s social responsibility approach here.

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Unified Agent Desktop (UAD)

Vidzor – Interactive Videos Explore the different issues and challenges addressed by UAD, our truly omni-channel solution for customer experience.To learn more about our engineered approach to omni-channel customer experience, click here.

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Discovery Lab

Vidzor – Interactive Videos Webhelp’s Discovery Lab identifies the issues that our people are facing on a daily basis in contact with customers. They bring these challenges to our insight experts in the Discovery Lab and work with them to develop solutions. Once these solutions are created and tested in the lab, our clients can […]

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EARL

Vidzor – Interactive Videos Extended Application for Reverse Logistics (EARL) is a unique application that was developed by Webhelp Xtrasource. It offers full visibility for software and tech vendors across the entire repair and returns cycle. To learn more about EARL and Xtrasource, click here.

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