Close

Choose a country

United KingdomEnglish
South AfricaEnglish
IndiaEnglish
InternationalEnglish

Telco and Media

Twitter users can now chat privately without feeling so tongue-tied

Webhelp solution consultant, Simon Frank, comments on the new DM rules from Twitter Twitter has recently announced that its users will be able to chat away with larger DMs. The popular microblogging platform has now lifted the cap on its Direct Messages by doing away with the 140-character limit, allowing instead for unrestricted conversation. Sachin […]

Read more

Webinar Slides: Building Sustainable Social Media Strategies

Webinar Slides: Building Sustainable Social Media Strategies Mike Purvis, Chief Engagement Officer at Webhelp UK, discusses building sustainable social media strategies. Key topics covered are: Operationalising a social media customer service strategy Maintaining service standards across all customer touchpoints Generating actionable insight from social media customer management

Read more

News & Insights

Webhelp Payment Services
Solution Designer
Service Provider
Technology Enabler
News
Artificial Intelligence: a new era of transformation for customer relations

ARTIFICIAL INTELLIGENCE: A LEVER TO INCREASE HUMAN CAPITAL  (Catherine Fauchoux – Global Innovation Research Manager)   As European market leader in customer experience, we are conscious that Artificial Intelligence is going to transform our sector in a lasting way. Moreover, our current use of Artificial Intelligence strengthens our conviction that this technology will help us to...

Read 212CAAF2-CC0E-4D90-9134-028C45BDF837 Created with sketchtool.
News
Webhelp Netherlands announces the acquisition of Telecats

Webhelp Netherlands, a leading player in the transformation of customer experiences, is pleased to announce the acquisition of Telecats, a company specialised in the deployment of voice and speech technology. Customer experiences and business processes are changing rapidly due to the increasing...

Read 212CAAF2-CC0E-4D90-9134-028C45BDF837 Created with sketchtool.
Case Studies
Insight Partnership with a Major Telco Provider

...

Read 212CAAF2-CC0E-4D90-9134-028C45BDF837 Created with sketchtool.
Whitepaper
Webinar Slides: Building Sustainable Social Media Strategies

Webinar Slides: Building Sustainable Social Media Strategies Mike Purvis, Chief Engagement Officer at Webhelp UK, discusses building sustainable social media strategies. Key topics covered are: Operationalising a social media customer service strategy Maintaining service standards across...

Read 212CAAF2-CC0E-4D90-9134-028C45BDF837 Created with sketchtool.
×

Webhelp Cookies Preference Centre

Strictly Necessary Cookies
The website requires the use of cookies for essential functional requirements and these are outlined in the cookies policy.

Enhanced Functional Cookies
Some features of this website use services provided by third parties websites. These features use cookies to implement their services on this website and may collect data about your visit to help them optimize their functionality. The Webhelp cookies policy outlines the cookies used by these services.

We have links to social networking such as Twitter, Facebook and LinkedIn.
These websites are third party sites. We do not place cookies on their behalf, and do not have control over the way they collect or use your data.
We encourage you to read more about their policies:
Twitter
LinkedIn
Facebook