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Technology Enabler

Hat Trick of Wins for Webhelp in the 2016 CCMG Awards

The Team Secured Wins In All Shortlisted Categories Leading global customer experience and business process outsourcing company, Webhelp, secured a hat trick of titles in this year’s Contact Centre Management Group awards announced last night (Aug 27). Webhelp colleagues Katja Alves, Zahir Harris and Shu-aib Samsodien were chosen as the top operators in their fields […]

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Webhelp Says Thank You To Gurgaon Colleagues

Leading global customer experience and business process outsourcer, Webhelp, has spent a day saying thank you to the 35,000 colleagues around the world who have contributed to the business’ success this year.   The Advisors’ Day was celebrated across all sites in the 26 countries in which Webhelp operates, and the theme chosen this year […]

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Colleagues in India Celebrated at Star Awards

  CEO gives Vidya Foundation 150,000INR cheque Leading global customer experience outsourcer, Webhelp, celebrated the dedication and commitment of its colleagues in India at the company’s annual Star Awards on Saturday (Nov 12) held in the sumptuous surroundings of the LPT Lawns at the Tivoli Gardens in New Delhi.   Representatives from senior management in […]

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Kilmarnock Team Spreads the Love with Donation to Crosshouse Hospital

Webhelp colleagues in Kilmarnock have been getting into the spirit of St Valentine’s Day with a £250 donation to the children’s ward at Crosshouse Hospital. The big hearted team engaged in a series of fundraising activities, including holding a dress down day in December, and were delighted to be able to support such an important […]

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Webhelp Celebrates 210 Years of Excellent Customer Experience in Dearne Valley

Leading global customer experience expert Webhelp has celebrated 210 years of dedicated customer service from a total of 21 Dearne Valley based colleagues at a gala dinner at Cameron House Hotel, Loch Lomond, Scotland, on Saturday, May 6. The colleagues were rewarded for 10 years of service to the business, its clients and their customers. […]

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News & Insights

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Blog
Advantages of outsourcing

Business process outsourcing (BPO), usually known simply as outsourcing, is the most effective way to stay in control of your company's support functions. Here are eight reasons why your business should be outsourcing. Reduce your costs With process automation and resource sharing, most BPO solutions will help you bring down your operating costs. Get a clearer idea of costs In many...

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Ronald Van schijndel appointed CEO webhelp the Netherlands

Ronald van Schijndel has been appointed as the new CEO of Webhelp the Netherlands. Ronald steps into this role following the unexpected passing of our dear colleague and former CEO Gert-Jan Morsink with whom he’s worked closely on the development and growth of the business since 2012. Thanks to...

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Brits Are Looking Forward to a Traditional Family Christmas

  Electronic devices and computer games don’t make it into top 10 of gifts   With Christmas just days away, the majority of Brits are looking forward to time with friends and family this festive period, according to the latest consumer research from customer experience expert,...

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Whitepaper
Dear Data…

Dear Data... How Analytics Driven Techniques are Reviving Sales Potential The outbound telemarketing industry is in the throes of change. With the emergence of regulation and the option for customers to ‘opt out of contact’, the sector needs to sharpen its approach and respect its main asset...

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