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Growth Continues with Launch of Webhelp Nordic

Acquisition of Top Nordic Customer Experience Firm GoExcellent Completed Leading global customer experience company, Webhelp, has confirmed the acquisition of top Nordic customer relationship management firm, GoExcellent, announced in June, has been completed. The company will now be rebranded as Webhelp Nordic. Webhelp Nordic brings an additional nine centres and 1,700 people across Sweden, Finland, […]

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Webhelp Thanks Sheffield Team

Leading global customer experience and business process outsourcer, Webhelp, has spent a day saying thank you to the 35,000 colleagues around the world who have contributed to the business’ success this year.   The Advisors’ Day was celebrated across all sites in the 26 countries in which Webhelp operates, and the theme chosen this year […]

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Webhelp Given ‘Special Judges’ Award at CCA Excellence Awards

  Leading global customer experience and business process outsourcing company, Webhelp, received one of only two ‘Special Judges’ Awards handed out at last night’s (Nov 17) Contact Centre Association (CCA) Excellence Awards, held in the Hilton Hotel in Glasgow.   The CCA Excellence Awards are in their 20th year of recognising and celebrating those companies […]

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President of Madagascar Inaugurates Webhelp’s New Site

President of the Republic of Madagascar, Hery Rajaonarumampianina, has inaugurated the new offices of leading global customer experience expert, Webhelp. Webhelp launched itself in Madagascar in April 2013. Since that time the business has grown rapidly from 60 colleagues to more than 300 today and serves 12 clients in the telecommunications, e-commerce and travel industries. […]

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Trust and Customer Experience are Where the Battles for Customers are Being Fought in Retail Banking

13% of people trust their bank less now than 12 months ago Lloyds tops list of most trusted retail banks People do not necessarily trust the bank they use 49% of people happy for a bank to hold their personal data if they trust that bank Following the well documented crisis in the banking sector […]

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