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Webhelp Receives Two Nominations in the Inaugural Engage Awards

  Leading global customer experience and business process outsourcer, Webhelp, has been nominated for two awards at this year’s Engage Awards. The Engage Awards, organised by Engage Business Media, encompass all areas of excellence within customer and employee engagement, with the finalists across the 12 Awards categories spanning every single industry sector. David Turner, CEO of […]

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Webhelp Thanks Derby Team

  Leading global customer experience and business process outsourcer, Webhelp, has spent a day saying thank you to the 35,000 colleagues around the world who have contributed to the business’ success this year.   The Advisors’ Day was celebrated across all sites in the 26 countries in which Webhelp operates, and the theme chosen this […]

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Webhelp Signs Partnership with Recast.AI to Develop Chatbot and Artificial Intelligence Offering

Leading global business process and customer experience outsourcer Webhelp, has announced a new partnership with Recast.AI that will allow the customer experience outsourcer to develop its ChatBot and artificial intelligence capabilities.   The partnership will bring together two leaders in their respective fields to ensure the power of artificial intelligence is harnessed and exploited to […]

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Could Social Media Have Prevented the 2008 Financial Crisis?

In 2017 the vast majority of people use social media in one form or another. Companies are increasingly using what we post and who were are connected to in order to make a whole host of decisions about us. For many this seems like a scary thought, but could it actually be something that could […]

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Everest Names Webhelp a Major Contender and Star Performer in the Global CCO Industry

Leading global customer experience management expert, Webhelp, has been named a Star Performer and Major Contender in the recently released Everest PEAK Matrix. The Matrix looks at the global contact centre outsourcing (CCO) industry and analyses more than 2,500 active CCO deals across all major languages, geographies, channels and industries. The Everest PEAK Matrix identified […]

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