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Polish Potential

Landing  in Warsaw’s Frédéric Chopin airport is really something. When you arrive, not having visited the Polish capital since the fall of the Iron Curtain, you are immersed in a total shock.  The thing that strikes me most, after almost 30 years, is the energy that flows through the city. Everybody seems busy, on his […]

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Gillian Campbell

Gillian is an experienced HR leader, having worked as HR Director for many years in private and public sector organisations, including Scottish Telecom, Thus and latterly with the Scottish Police Authority. Additionally, in the earlier part of her career, Gillian managed outsourced contact centres for Microsoft, HP, Sony and Scottish Power, among others and, as a result, has a sound understanding of the business and operational challenges and opportunity within this sector.

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Webhelp UK shortlisted for three prestigious CCA Excellence Awards

Webhelp UK has been shortlisted for three prestigious industry accolades at this year’s CCA Excellence Awards, taking place in Glasgow on 25 November. Categories the business has been nominated for include: •  Contact Centres – Great places to work, Webhelp Derby •  Best Outsourcing Partnership, Office Depot •  Contact Centre Team of the Year – […]

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Helen Murray

Helen is passionate about ensuring we support our clients in doing everything possible to intelligently listen to customers and deliver the solutions that they need first time. Her extensive experience leading in-house and client-side customer service operations has proven that listening to customers is the key to success. Before joining Webhelp UK in 2012, Helen worked with Verint for five years as Director of Consulting. Prior to Verint, Helen was Director BT customer service and Director outsourced contact centres at BT Global Services.

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Webhelp UK ‘Cook for a Smile’ in India raises over £2000 for charity

Leading BPO provider, Webhelp, cooked up a culinary storm in India to raise £2100 for a children’s welfare charity. Corporate leaders from across the globe, including Webhelp UK’s Andy Webster who was a highly commendable runner-up in the competition,  joined four  time Michelin-starred chef Vikas Khanna for a heated charity cook-off, swapping business for biryani […]

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