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Our Careers

Our talented workforce

Just like our people, our culture is energetic and dynamic. When entering any of our buildings the atmosphere is exciting, the people are friendly, and the energy is infectious.

We provide world-class service to our international clients by offering expertise, knowledge and skills from our talented workforce across the business. This combines with innovative analytics, technology and insight to ensure we provide cutting-edge solutions and remain ahead of competitors.

In order to maintain that advantage, we are constantly looking for fresh talent that can add value to our business.

Our workforce is divided into two broad categories:

Advisors

Also known as 'front office', these employees mainly consist of Advisors, Team Leaders, Operational Managers and Senior Operational Leadership roles.

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Professionals

Also known as 'back office', these roles offer centralised support through various departments to ensure that Webhelp UK is an effective and productive business. They provide expertise and knowledge across our business.

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Who we are looking for

We look for individuals who are driven, committed and have a desire to stand out. Diversity of background, race, experience and gender is something we pursue, as we recognise that this encourages innovation, change and equality in the workplace. We invest in our people to unlock their true potential and talents. Our recruitment strategy has been designed to focus on:

Our recruitment strategy

Identifying employees who share our core values

We want to attract individuals with the potential to share and contribute to our culture, as well as those of our valued clients.

Employing fair and equitable recruitment practices

It’s important that we employ a strategy which aims to provide equal opportunities for talented people from all backgrounds.

Assessing core strengths and potential

Through focussing on the core strengths and potential of each candidate, we can continue to deliver above and beyond our clients’ expectations.

“My career started with Webhelp in the role of an advisor in 2010 and after 3 months I was promoted. Since starting, I have been fortunate enough to be promoted a further 8 times to my current role as UK Head of Sales. From all the roles I have been promoted into, I have felt there were natural progressions and I received adequate support and development from my managers and colleagues. If you have the determination and drive to succeed, Webhelp will provide the support and opportunities.”

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