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Our Values

The people who work at Webhelp are driven by a set of core values that define who we are and how we engineer the ideal omni-channel customer experience. With these values in mind, we work passionately to ensure that our clients and customers are happy, our business is succeeding and that Webhelp is a fantastic place to work.

Crucial to those two goals is the drive to provide a vibrant and engaging working environment for our people, giving them the opportunity to go above and beyond every day. We are passionate about what we do – and it shows.

Recognition

Everyone at Webhelp, from customer advisors to company directors, is recognised for the vital contribution that they make. Working with our clients, serving our customers and keeping everything flowing smoothly – it all forms the backbone of our service offering. That essential hard work is important to acknowledge.

Integrity

Part of what makes this company a great place to work, and a great partner for our clients, is the core belief that we should treat others the way we want to be treated. That means leading by example and placing an emphasis on positivity and fair play. Focusing on integrity means doing things the right way for everyone, including our clients.

Unity

Webhelp is a team – a large and dedicated one. We hold the success of the company over personal interests, and place little value on ego when it comes to getting things done and doing them well. As a united workforce, we achieve small daily victories as well as large-scale successes.

Commitment

Our company has considerable assets, but the most valuable of them all is our word. At Webhelp, commitment means keeping the promises that we make – whether they are to colleagues, customers or clients. Without the strength of our word, Webhelp would not be the successful strategic partner it is today.

Wow

We continually seek to provoke delight, create amazement and go the extra mile for the people we work with. Our partners know that Webhelp will always work to achieve more and evolve in the right direction. With that in mind, our people continually strive for the wow factor.

Take a look at the Webhelp code of conduct to know more about our values !

Contact Us

To learn more about bringing our values to your business, get in touch with one of our regional experts now.

News & Insights

Solution Designer
Service Provider
Technology Enabler
Blog
Service transformation through a human lens at The Future of Service conference

Author: Helen Murray, Webhelp Chief Customer Solutions Officer How do we find the right balance between people and technology? Here Webhelp Chief Customer Solutions Officer, Helen Murray, considers the impact of perception and reality in customer experience, as she prepares to be a panellist for the Gobeyond Partners, at The Future of Service 2019 conference in November. I am always...

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News
Webhelp Sponsors prestigious HR Award

The 13th Hr NETWORK National Awards took place at the Glasgow Hilton, in Scotland last night. The Awards ceremony, regarded as ‘the’ event in the HR calendar, attracts over 800 HR and people professionals every year. The hugely anticipated annual gala dinner recognises, acknowledges and...

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News
Gobeyond Partners, part of the Webhelp Group, host The Future of Service 2019

GoBeyond Partners, part of the Webhelp Group, will hold the highly regarded Future of Service Conference, at No.11 Cavendish Square, in London on the 21st of November. This is an annual event for Gobeyond, and in 2019 the focus will be on how delivering a more ‘human’ experience can...

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Whitepaper
Generation: Cohort views on CX and the workplace

The Webhelp Disruptor Series Part 2: Generation: Cohort views on CX and the workplace This paper reveals the results of our exclusive YouGov study on age-influenced attitudes to multi-generational working and customer experience, as well as gathering informed viewpoints from sector leaders,...

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Case Studies
[Fashion] Fifty Jeans – Launch your brand without cashflow problems!

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