25th May 2018, GDPR has opened a new era for global data privacy. As leader of global customer experience and business process outsourcing, we have spent the past 18 years supporting, learning and guiding our partners though success.
Customers data privacy & security are integrated in our daily business and clients offerings since our creation. With the new EU Data Protection regulation we’ve dedicated ourselves into helping our clients to align their objectives with the legal requirements.
As experienced data handler, we are committed to provide an optimal service to our partners, supporting their growth, their customer experience transformation, and we are strongly committed to accompany you to :
– Understand how GDPR applies to your organisations and what obligations it brings
– Audit, plan and deliver the steps needed to achieve legal compliance
– Assess change and manage the onward multi-channel obligations after GDPR application
Two employees from Webhelp’s Dearne Valley site have received awards at the leading global customer experience firm’s annual Star Awards ceremony. Cheryl Hawke, Senior People Advisor, was recognised as Role Model of the Year in a support role, and Neil Morton, Team Manager at Vodafone, as Role Model of the Year in an...
Three employees from Webhelp’s Sheffield contact centre have received awards at the leading global customer experience firm’s annual Star Awards ceremony. Customer Advisor, Ahmed Al Ahdal, was recognised as The Rising...
Lack of cash: all fashion brands are short of cash at some time or another. This was the reason for organising a workshop entitled: "Cash is king - How to optimise cash flow at each stage of your development". It was suggested by the Fédération Française du Prêt à Porter Féminin (French...
Following our publication last year of " The Spring of B2B Marketplaces ": it is time to look back and to answer these questions: has there been some movement in the market? Have B2B players evolved in their marketplace business models? Is launching a new market observatory worthwhile? The answers...
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