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30+
Years of experience in payment
1.5
Billion of euros cash-in per year
1000
People dedicated to payment services at Webhelp
35
Countries covered
1
Payment Institution - ACPR licence
1
Collection Agency (Solvencia)

Our debt collection  service goes above and beyond standard debt collection practices. We offer a white label solution to your business, whether you operate in B2B or B2C environment. We use a whole range of advanced debt recovery tools and processes, including:

  • The latest-generation platform recovery
  • A business intelligence and scoring platform, adaptable to fit the profile of your debtors
  • PLC multi-channel contact – we utilise voice calls, SMS, emails and voicemail to get in touch

This process enables Webhelp Payment Services to optimise our collection practice, offering ongoing performance improvement.

To explore implementing an engineered solution like this one  in your business, contact our regional expert .

Contact the Webhelp

Debt Collection Team

Contact us
Contact

Webhelp Payment services (Paris)

161 rue de Courcelles, 75017 Paris
+33 (0)1 44 40 33 40

News & Insights

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Blog
Meet our Advisors – Romina from Madagascar (ep.1)

One of the most intense experiences I had recently was with a customer, a mother of two, who had organized a trip for her family to Tahiti. After saving for 5 years, she was ready to make her family vacation dreams come true. While making the reservation online, she, unfortunately, entered the wrong date of the departure flight. When she realized her mistake, her world was falling apart...

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News
Dirk van Leeuwen devient Directeur Général France de Webhelp

Paris, le 27/05/2020 Dirk van Leeuwen, jusqu’à présent SVP Global Operations de CWT (Carlson Wagonlit Travel), rejoint Webhelp, leader européen de l’externalisation de la relation client, en tant que Directeur Général sur son marché et ses activités région France au sein de...

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News
Webhelp response to the Covid-19 Coronavirus

Webhelp Business Continuity in a responsible manner Our response to the Covid-19 crisis ensures the continuity of our business for our people, our clients and their customers. We face an unprecedented time of disruption and uncertainty. From individuals, to families, to companies, we have all...

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#4 OneShot – Culture

Contents: a Word: Glocalisation a Figure: 32% market gain for companies with a strong customer culture Three opinions: Culture: the impact it has on your performance a Piece of information: At Renault, design has become THE cultural priority a Demonstration: Culture...

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