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Carole Rousseau

Carole Rousseau

Director of Business Unit Travel & Tourism

Carole started her career at American Express Business Travel as Service Delivery Director improving customer experience and starting performance transformation lied to online booking process. In 2008, she started a new project with the objective to transform sales management process creating the Global Client Services support with 20 business analysts.

After 10 years, she took the responsibility of Global Account Managers as Sales Director, managing 30 strategic clients, expanding their travel program globally and creating value through consulting approach on sourcing and optimization program.

In 2015, she decided to pursue her experience at Bolloré Group leading 22 global buyers dedicated to overhead procurement and tools / studies Media.

Carole joined Webhelp in 2017 to support Travel and Leisure Business Unit’s sales development.

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