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Complaints

In line with Governing Bodies and Accreditations Webhelp complies with FCA guidelines and the Financial Ombudsmen Rules to ensure all clients have a detailed process to log a complaint and receive timely and concise feedback.

To view our Webhelp Process for Complaint Management, please download this PDF (document opens in new window). If you want to log a complaint, please use the form below.



News & Insights

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Blog
Webhelp acquires PitechPlus – a leading software solutions expert

Paris, 14th of October 2019   The Webhelp Group announces the acquisition of PitechPlus, a Romanian company that designs, develops and deploys custom - made software solutions, particularly in the areas of sales digitalization and process automation. PitechPlus already supports major European companies in their digital strategy in several sectors such as automotive, tourism & travel,...

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News
Webhelp “Think Human”

Webhelp rings in its next phase of strategic development with new brand Paris-headquartered Webhelp, the European leader in customer experience and business solutions, today revealed its revamped brand platform, supported by an updated visual identity. The group’s new brand reunites the...

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News
Groupe Bruxelles Lambert enters into exclusive negotiations for the acquisition of the Webhelp group

GBL announces today it has entered into exclusive negotiations to acquire a majority stake in the Webhelp group, together with its co-founding shareholders, Olivier Duha and Frédéric Jousset, who would retain their role as founding executive directors, and its management team. Founded in 2000,...

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Case Studies
[Fashion] Fifty Jeans – Launch your brand without cashflow problems!

...

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Whitepaper
B2B Marketplaces are blossoming

Following our publication last year of " The Spring of B2B Marketplaces ": it is time to look back and to answer these questions: has there been some movement in the market? Have B2B players evolved in their marketplace business models? Is launching a new market observatory worthwhile? The answers...

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