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Our Leadership

Olivier Duha
Co-Founder
Frédéric Jousset
Co-Founder
Sandrine Asseraf
Group Managing Director - Legal & Compliance - People & Business Development​
Vincent Bernard
Group Managing Director, Webhelp Group Operations, South of Europ & Middle East Africa
Matthieu Bouin
Group Managing Director, Sales, Marketing & Solutions
David Turner
Group Managing Director - UK - People & Business Development​
Bruno Vaffier
Group Managing Director - Finance & IT
Etienne Turion
CEO Webhelp Enterprise
Joseph Ayala
Corporate Development Officer​
Dominique Chatelin
Chief Executive Officer Webhelp Payment Services
Jean-Baptiste Decaix
Chief Client Officer​
Yan Noblot
Chief Technology Officer​ ​
Vincent Tachet
Chief Information Officer​
Terje Andreassen
CEO Webhelp Nordic
Metin Tarakçı
CEO Webhelp Turkey & Jordan​
Julio Jolin
CEO Webhelp Spain
Ronald van Schijndel
CEO Webhelp Nederland
Markus von Rhein
CEO Webhelp DACH & Co-Chief of Global Sales​

Management Team France

Dirk van Leeuwen
Managing Director
Ludovic Lempire
Managing Director
Selim Zouiten
Sales Director
Olivier Poggioli
Director Business Unit Financial Services
Martial Frugier
Director of Human Ressources
Carole Rousseau
Director of Business Unit Travel & Tourism
Olivier Carrot
Director of the Media and Hi-Tech Business Unit
Christophe Bronner
Chief Financial Officer
Yann Nouchy
Director of Business Unit Retail, eCommerce & Transport
David Gillaux
Director Business Unit Utilities/Public Services
Christophe Alla
Technical and Infrastructure Director

Functional and Country Management

Philippe Broutin
CEO Maghreb
Raluca Leonte
CEO Webhelp Romania
Gilles Guerin
Director Webhelp Algeria
Julien Marchand
DIRECTOR WEBHELP MADAGASCAR
Karim Layachi
Development Director Africa

News & Insights

Service Provider
Solution Designer
Technology Enabler
Blog
Meet our Advisors – Romina from Madagascar (ep.1)

One of the most intense experiences I had recently was with a customer, a mother of two, who had organized a trip for her family to Tahiti. After saving for 5 years, she was ready to make her family vacation dreams come true. While making the reservation online, she, unfortunately, entered the wrong date of the departure flight. When she realized her mistake, her world was falling apart...

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News
Dirk van Leeuwen devient Directeur Général France de Webhelp

Paris, le 27/05/2020 Dirk van Leeuwen, jusqu’à présent SVP Global Operations de CWT (Carlson Wagonlit Travel), rejoint Webhelp, leader européen de l’externalisation de la relation client, en tant que Directeur Général sur son marché et ses activités région France au sein de...

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News
Webhelp response to the Covid-19 Coronavirus

Webhelp Business Continuity in a responsible manner Our response to the Covid-19 crisis ensures the continuity of our business for our people, our clients and their customers. We face an unprecedented time of disruption and uncertainty. From individuals, to families, to companies, we have all...

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Whitepaper
#4 OneShot – Culture

Contents: a Word: Glocalisation a Figure: 32% market gain for companies with a strong customer culture Three opinions: Culture: the impact it has on your performance a Piece of information: At Renault, design has become THE cultural priority a Demonstration: Culture...

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Case Studies
[Fashion] Fifty Jeans – Launch your brand without cashflow problems!

...

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