At Webhelp we focus on what matters most to you: the customer experience you deliver and the value it adds to your business. Whether we’re working with you to transform your customer operation or to boost performance with ongoing process improvement, we’ll align our objectives with yours. And link our remuneration to your achievement.
We put our margin on the line every day as part of our commitment to deliver continuous improvement in steady state operations. And we have the courage (and deep pockets) to invest alongside you to deliver transformation programmes that bring substantial financial gains.
While other providers focus on operational inputs, we commit to business results. Evaluate our performance by the contribution we make to revenue gain and cost reduction; to customer experience quality and the advocacy it builds.
ARTIFICIAL INTELLIGENCE: A LEVER TO INCREASE HUMAN CAPITAL (Catherine Fauchoux – Global Innovation Research Manager) As European market leader in customer experience, we are conscious that Artificial Intelligence is going to transform our sector in a lasting way. Moreover, our current use of Artificial Intelligence strengthens our conviction that this technology will help us to...
Webhelp Netherlands, a leading player in the transformation of customer experiences, is pleased to announce the acquisition of Telecats, a company specialised in the deployment of voice and speech technology. Customer experiences and business processes are changing rapidly due to the increasing...
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