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Global Enterprise Services

At Webhelp, we deliver premium Customer Care, Sales, Technical Support and Helpdesk solutions for 20 years, for our clients around the globe. Our end-to-end services solve complex B2B processes that guarantee the satisfaction of our clients in all industries.
No matter what your challenge is, we enjoy innovating. Our tech enablement team is always on top of the latest trends, delivering innovative solutions that challenge the status quo. And because we are a people first company, simplifying the lives of people and businesses through real emotional connections is our number one objective – we make business more human.

Tackling all B2B challenges

The evolution of the B2B market has changed remarkably in recent years. The way B2B companies engage has also changed tremendously. And hence the need of a rapid and highly effective partner – Look no further!
And because the B2B market is highly fragmented, relying on a single architect to perfectly execute all initiatives is key. We provide tailor-made solutions to meet your regional and international needs. Your success is our success.

Your added value: experience, engagement & growth.

We guarantee your customers’ delight through tailored solutions, constant trainings and fast implementation of technological changes. We innovate to change the game. And that’s how we enrich customer experiences & business solutions for the world’s most exciting brands.

News & Insights

Webhelp Payment Services
Solution Designer
Service Provider
Technology Enabler
Blog
Meet our Advisors – Jennifer from Germany (ep.2)

An emotional elderly customer called our Helpdesk/ Customer Support. The recent passing of his wife and the lack of visitors due to the lockdown had him feeling very lonely. So, he tried to scan and print his old slides to create a photo album of all his happy memories to feel a little closer to his family. He had technical troubles and called up rather upset. First, I comforted him and...

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News
Press Release: Jean-Baptiste Decaix appointed Chief Client Officer of the Webhelp Group, member of the Executive Committee.

Paris, June 22th 2020. With the appointment of Jean-Baptiste Decaix as Group Chief Client Officer, Webhelp reinforces its international senior management and reaffirms its ambition to become a top 3 worldwide leader. A graduate of CentraleSupélec and an executive MBA from ESSEC-Mannheim,...

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News
Jean-Baptiste Decaix appointed Chief Client Officer of the Webhelp Group, member of the Executive Committee.

Paris, June 22th 2020. With the appointment of Jean-Baptiste Decaix as Group Chief Client Officer, Webhelp reinforces its international senior management and reaffirms its ambition to become a top 3 worldwide leader. A graduate of CentraleSupélec and an executive MBA from ESSEC-Mannheim,...

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Whitepaper
The Summer of B2B Marketplaces

Following our last two studies “2017 - The spring of B2B Marketplaces” and “2018 - B2B marketplaces are blossoming”, we once again joined forces with the strategy consulting firm Roland Berger and with Mirakl to take stock of this new year of development for B2B marketplaces. This...

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Case Studies
[Fashion] Fifty Jeans – Launch your brand without cashflow problems!

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