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Our Clients

Strength through strategic partnership

Webhelp works hard to build strong and strategic relationships with our clients. Through shared risk and reward contracting, we are jointly working towards performance, transformation or financially driven objectives.

The value we offer is tangible; partners measure our success in reduced costs, increased revenue, improved customer advocacy and through greater customer experience.

Meet the clients who are enjoying an engineered approach to outsourcing.


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Liu Jo
Guess
Closed
Logitech
OKI
Jimmy Choo
Munich
Pretty Ballerinas
Agatha Ruiz de la Prada
Lola Cruz
Smart RX
Conforama
Zadig & Voltaire
SVP
Groupe le Duff
Deutsche Telekom
Ventadis
QuestFactory
C Discount
We provide customer support for the entire online retail process, including order taking and updates on delivery status.
France Galop
Banque Accord
Infopro Digital
CSF
Asus
Bouygues
Webhelp provides inbound customer service in a range of areas, including billing, and outbound telesales.
SFR
We handle subscription services for SFR, as well as billing and customer service across multiple channels.
La Poste
We provide customer assistance for different areas of LaPoste, which offers a range of services from insurance to parcel delivery.
Direct Energy
Wonderbox
Sage
Cisco
Microsoft
Webhelp provides antipiracy services to Microsoft via telephone, webchat and email.
Philips Lighting
Citrix
Lenovo
Webhelp provides outbound inside sales services to Lenovo, using email, webchat and telephone.
Philips Professional Display Solutions
Wolters Kluwer
Panasonic
SAF
Samsung
We run different services for Samsung: Webhelp Enterprise Sales Solutions provides inside sales services via outbound calls, webchat and email. Our customer support department handles inbound calls an
Xerox
Toshiba
Coach NY
Otto
We provide contact centre services to this online retailer, offering purchase support and other customer assistance. We use customer satisfaction surveys and interaction monitoring to give Otto a tang
Marc Jacobs
Michael Kors
Symantec

News & Insights

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Webhelp’s market expansion strategies in the contact centre outsourcing market earn it accolades from Frost & Sullivan

Webhelp's keen focus on agile customer experience (CX) solutions has helped it grow across Europe in an intensely competitive market Based on Webhelp’s successful growth strategy across Europe, Frost & Sullivan has recognised the company with the 2018 European Market Leadership Award in contact centre outsourcing. Over the course of several years, Webhelp has diversified its industry...

News
Gobeyond merges with OEE consulting creating a customer experience leader

Webhelp, Europe’s BPO industry leader, accelerates differentiation with new consulting investment KKR backed Webhelp today announces the acquisition of OEE Consulting and its merger with gobeyond to create an industry leading customer experience (CX) transformation services business with...

Blog
The augmented seller

B2B expresses new needs, initiated by the digitalization of the customer journey and influenced by individual behaviour, which lead to significant changes: The first contact with the trade occurs later in the proces The purchasing cycle is getting longer Buyers need sales representatives...

Whitepaper
B2B Marketplaces are blossoming

Following our publication last year of " The Spring of B2B Marketplaces ": it is time to look back and to answer these questions: has there been some movement in the market? Have B2B players evolved in their marketplace business models? Is launching a new market observatory worthwhile? The answers...

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