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Global Enterprise Services

At Webhelp, we deliver premium Customer Care, Sales, Technical Support and Helpdesk solutions for 20 years, for our clients around the globe. Our end-to-end services solve complex B2B processes that guarantee the satisfaction of our clients in all industries.
No matter what your challenge is, we enjoy innovating. Our tech enablement team is always on top of the latest trends, delivering innovative solutions that challenge the status quo. And because we are a people first company, simplifying the lives of people and businesses through real emotional connections is our number one objective – we make business more human.

Tackling all B2B challenges

The evolution of the B2B market has changed remarkably in recent years. The way B2B companies engage has also changed tremendously. And hence the need of a rapid and highly effective partner – Look no further!
And because the B2B market is highly fragmented, relying on a single architect to perfectly execute all initiatives is key. We provide tailor-made solutions to meet your regional and international needs. Your success is our success.

Your added value: experience, engagement & growth.

We guarantee your customers’ delight through tailored solutions, constant trainings and fast implementation of technological changes. We innovate to change the game. And that’s how we enrich customer experiences & business solutions for the world’s most exciting brands.

News & Insights

Webhelp Payment Services
Solution Designer
Service Provider
Technology Enabler
News
Business Director, Jodie Smith interviewed by Insider Media

Webhelp UK Group Business Director, Jodie Smith was featured by Insider Media in their Northern Powerhouse series - where she outlined what the initiative means to her, how to make the North an attractive place to work and build a business, and the importance of investment to ensure all regions can contribute to the UK's Covid-19 recovery. The Northern Powerhouse has the goal of boosting...

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Blog
Meet our Advisors – Cédric from Madagascar (ep.4)

​During the COVID-19 situation, a client was looking for a direct flight to Africa, desperate to leave before the borders closed. Unfortunately, her flight got cancelled three times in a row. So I had to search a lot of internal flights to help her. Finally, after an extensive search I...

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News
78% of directors believe customers are paying more attention to responsible business practices since pandemic

New research from Gobeyond Partners, the consulting firm focused on customer journey transformation, and Webhelp, Europe’s leading provider of outsourced customer engagement services, has today revealed that responsibility, transparency and trust are now perceived to be more important than they...

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Whitepaper
Whitepaper: Reimagining service for the new world

A framework for tomorrow’s successful customer-focused operating models As the urgency for change and transformation intensifies in the post COVID landscape, some pivotal questions will be raised: How different will service look and feel in the future? How will businesses and their operations...

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Case Studies
Flexible customer service in fashion

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