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Thomas Kaschner

Thomas Kaschner

Chief Commercial Officer

After his law studies, Thomas completed a management traineeship for a leading US brand before joining the SELLBYTEL Group in 2007 as account manager. Due to his focus on customer satisfaction and a strong commitment to service quality, he was promoted to Key Account Manager EMEA followed by his appointment as Account Director thereafter.

In 2015, Thomas became Vice President for Global Key Accounts and a member of the management board. And following the SELLBYTEL | Webhelp merger in September 2018, he received a new role as Managing Director.

As Chief Commercial Officer he will supervise the account management, sales and marketing departments and align them with the commercial strategy in order to guarantee top-notch quality in customer sales, service and support solutions.

News & Insights

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Blog
Service transformation through a human lens at The Future of Service conference

Author: Helen Murray, Webhelp Chief Customer Solutions Officer How do we find the right balance between people and technology? Here Webhelp Chief Customer Solutions Officer, Helen Murray, considers the impact of perception and reality in customer experience, as she prepares to be a panellist for the Gobeyond Partners, at The Future of Service 2019 conference in November. I am always...

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News
Webhelp Sponsors prestigious HR Award

The 13th Hr NETWORK National Awards took place at the Glasgow Hilton, in Scotland last night. The Awards ceremony, regarded as ‘the’ event in the HR calendar, attracts over 800 HR and people professionals every year. The hugely anticipated annual gala dinner recognises, acknowledges and...

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News
Gobeyond Partners, part of the Webhelp Group, host The Future of Service 2019

GoBeyond Partners, part of the Webhelp Group, will hold the highly regarded Future of Service Conference, at No.11 Cavendish Square, in London on the 21st of November. This is an annual event for Gobeyond, and in 2019 the focus will be on how delivering a more ‘human’ experience can...

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Whitepaper
Generation: Cohort views on CX and the workplace

The Webhelp Disruptor Series Part 2: Generation: Cohort views on CX and the workplace This paper reveals the results of our exclusive YouGov study on age-influenced attitudes to multi-generational working and customer experience, as well as gathering informed viewpoints from sector leaders,...

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Case Studies
[Fashion] Fifty Jeans – Launch your brand without cashflow problems!

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