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Christian Zimmer

Christian Zimmer

Managing Director Austria

Christian Zimmer is responsible for the Webhelp business in Austria since the acquisition of Walter Services by Webhelp in 2015.

Christian has many years of experience in national and international management. In 2001, he became Managing Director of mastermanagement (today Webhelp Austria) and took over various senior positions at Walter Services from 2005 onwards. Among other things, he held the overall responsibility for branches in Switzerland, Poland and Romania, until he was appointed Chief Marketing and Sales Officer in 2011.

Between 1994 and 2000, Christian worked in management and management functions of international companies in the areas of production, service and trade. His main focus during this period was on international sales, M & A restructuring and strategic realignment and control of market entry processes.

Christian graduated in law in Vienna and Salzburg and a CEO program for strategic and change management at St. Gallen.

News & Insights

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Blog
How emotion can take customer satisfaction to the next level

Author: Helen Murray, Webhelp Chief Customer Solutions Officer As we prepare to release our new Whitepaper on the importance of humanising business and creating positive emotional connections, Helen Murray, Webhelp Chief Customer Solutions Officer, looks at the current research and why keeping your customers ‘Very Satisfied’ is still not good enough! In this digitised consumer world,...

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News
Three silver awards for Webhelp at a night with the stars in London

The European Contact Centre and Customer Service Awards were held last night at Evolution London in Battersea Park. The event was a glittering affair with over 130 tables filled to the brim with the brightest and best in the industry. The stars were out in force too, with distinguished...

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News
Dave Pattman to host CCA webinar on how AI is changing the CX game

Dave Pattman, Managing Director of CX Services at Gobeyond Partners, part of the Webhelp Group, is to present an exclusive webinar for CCA, the independent professional body for customer service experience. Digital products like driverless cars, chatbots, smart speakers, drones and...

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Whitepaper
The Hub #11 Generation Z – September 2019

Our 11th edition of The HUB is here! In this edition, we give you insights about the new generation – Gen Z who are not only game changers but also a force to reckon with. And is data collection a friend or foe? Under this question lays the bedrock of our relationship with data collection which...

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Case Studies
[Fashion] Fifty Jeans – Launch your brand without cashflow problems!

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