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Payment Services

The Spring of B2B Marketplaces : Modelling the impact of B2B Marketplaces strategies

Following the presentation of The Spring of B2B Marketplaces at the Marketplace Summit by Mirakl, we are pleased to make this fascinating study available to you! This study covers the state of B2B marketplaces today, and is proudly co-created by Roland Berger, Mirakl and Webhelp Payment Services. Please use the form below to download this study.

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Nicole Strebler

Nicole is an experienced member of the management team. She joined the company in 1986 and was promoted to Managing Director of the Benelux region in 1988. She's still in this position today. From 2007 to 2019 she was also Managing Director of the UK, Ireland and Scandinavia. Since 2011, Nicole is member of the Executive Committee of Webhelp Payment Services. Nicole is a graduate of the IECS Business School and the Solvay Brussels School.

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Julien Ramel

Julien joined Webhelp Payment Services in 2017 as Compliance and Internal Control Manager. Julien had previously spent 17 years in a finance company which was part of a mutual group dedicated to health professionals. There, he held several posts including Quality Manager or Compliance Manager. Julien is a graduate of Sciences Po Lyon.

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Webhelp acquires Runway BPO

Webhelp reinforces its best-in-class nearshore portfolio Acquisition of Top Multilingual Customer Experience Firm Runway BPO Completed PARIS, May 16th, 2018 – Global leading BPO and customer experience company Webhelp has confirmed the acquisition of the majority of the share capital of top multilingual nearshore firm Runway BPO has been completed. Runway, which is headquartered in […]

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3 key questions about your marketplace business model

One of the main marketplace elements you should consider is, of course, the business model and profitability. How can I develop my marketplace project into a profitable long-term business? Here are three key questions you should ask yourself to find out. What ratios should I envisage in my...

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Leading business process outsourcer Webhelp officially unveils new site in Riga

RIGA, AUGUST 24, 2017. Leading global business process outsourcing and customer experience expert Webhelp, officially unveils a new site in the capital of Latvia, Riga to create more than 200 jobs by the end of the year. It allows Webhelp to expand and offer Russian language capability from a new...

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The Spring of B2B Marketplaces : Modelling the impact of B2B Marketplaces strategies

Following the presentation of The Spring of B2B Marketplaces at the Marketplace Summit by Mirakl, we are pleased to make this fascinating study available to you! This study covers the state of B2B marketplaces today, and is proudly co-created by Roland Berger, Mirakl and Webhelp Payment...

News
Webhelp selected by Unilever to deliver European customer contact services

FALKIRK, July 13, 2016 - Global customer experience and business process outsourcer, Webhelp, has been selected by international consumer goods giant Unilever, to deliver customer contact services across Europe. The contract will see Webhelp handling the day to day management of the customer...

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