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Sebastien Bazillier

Sebastien Bazillier

COO Webhelp Switzerland

Sebastien was appointed Chief Operating Officer of Webhelp Switzerland early 2017. He focuses on supporting the launch of new projects, implementing best practices from the BPO industry such as quality and lean management, as well as supporting the digitalization of the customer journey and driving innovation on existing projects.

Sebastien joined Webhelp in 2010 as Project Manager in Morocco. In 2012, he had the opportunity to join the team in Paris as Key Account Director specialised in outsourced Customer Relationship Management activities. His previous international experiences in the UK and in Morocco helped him managing and grow several operations including Telecom Operators, eCommerce Retailers, Travel & Leisure activities along with a Media company from the Middle-East.

His cross-industry background and work experience in several countries allows him to secure multi-lingual, multi-channel activities and transform the customer experience.

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