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Daniel Deckert

Daniel Deckert

CEO Webhelp Switzerland

Daniel joined Webhelp in early 2018 as Chief Executive Officer Switzerland responsible for leading the overall business and strategic development. His special emphasis lies on developing innovative solutions for Webhelp clients which enable them to face the challenges and opportunities of digitalization and increasingly differentiating customer demands.

Before joining Webhelp, Daniel worked for the management consultancy Bain & Company. There he focused on strategy development and organizational development for clients form the Industrial Goods, Consumer Goods & Retail industries. Furthermore, he supported Private Equity investors in Commercial Due Diligences and developing Value Creation Plans. Daniel holds a B.A. in Business and an M.A. in Banking and Finance from the University of St. Gallen.

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Webhelp: A key player in GSA’s Global Destination of the Year

Brandon Aitken, Chief Commercial Officer, Webhelp South Africa In October South Africa was named the Global Destination of the Year by the Global Sourcing Association. While this is great recognition, it’s unlikely to be a surprise to the people that work in our industry – nor to the clients that have been seduced by everything the country has to offer. An increasingly popular offshore...

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Gobeyond merges with OEE consulting creating a customer experience leader

Webhelp, Europe’s BPO industry leader, accelerates differentiation with new consulting investment KKR backed Webhelp today announces the acquisition of OEE Consulting and its merger with gobeyond to create an industry leading customer experience (CX) transformation services business with...

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Webhelp South Africa announced as a finalist at the 2018 National Business Awards

22 October 2018, Johannesburg - The National Business Awards has announced that Webhelp is a finalist in three categories for its 16th  annual National Business Awards. The highly coveted awards aim to recognise companies that demonstrate outstanding performance in areas including sustainability,...

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B2B Marketplaces are blossoming

Following our publication last year of " The Spring of B2B Marketplaces ": it is time to look back and to answer these questions: has there been some movement in the market? Have B2B players evolved in their marketplace business models? Is launching a new market observatory worthwhile? The answers...

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