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Business process outsourcing across multiple sectors.

Years of experience in customer management and BPO has empowered Webhelp to offer a range of services to clients in multiple sectors. We don’t take a “one size fits all” approach to our solutions – instead, we find the core elements of best practice and use them to create tailored services for each client. Customer experience engineering, intelligent use of data and analytics, and initiatives to power improved performance and financial gain are all widely applicable – and all part of the diverse portfolio of services offered by Webhelp.

Webhelp has a large portfolio of clients across different sectors. Each one has a tailored set of BPO services that are geared towards their specific needs, but they have one thing in common – we work with all of our clients as a strategic partner, invested in their success.

Rooted in best practice, Webhelp’s expertise translates across multiple sectors and geographies. Our people come from a variety of professional backgrounds, and every line of business brings its own history of high-quality service and diverse client portfolios in a range of fields.

BUSINESS PROCESS AND CUSTOMER EXPERIENCE OUTSOURCING

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Webhelp's keen focus on agile customer experience (CX) solutions has helped it grow across Europe in an intensely competitive market Based on Webhelp’s successful growth strategy across Europe, Frost & Sullivan has recognised the company with the 2018 European Market Leadership Award in contact centre outsourcing. Over the course of several years, Webhelp has diversified its industry...

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Following our publication last year of " The Spring of B2B Marketplaces ": it is time to look back and to answer these questions: has there been some movement in the market? Have B2B players evolved in their marketplace business models? Is launching a new market observatory worthwhile? The answers...

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