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Christian Zimmer

Christian Zimmer

Managing Director Austria

Christian Zimmer is responsible for the Webhelp business in Austria since the acquisition of Walter Services by Webhelp in 2015.

Christian has many years of experience in national and international management. In 2001, he became Managing Director of mastermanagement (today Webhelp Austria) and took over various senior positions at Walter Services from 2005 onwards. Among other things, he held the overall responsibility for branches in Switzerland, Poland and Romania, until he was appointed Chief Marketing and Sales Officer in 2011.

Between 1994 and 2000, Christian worked in management and management functions of international companies in the areas of production, service and trade. His main focus during this period was on international sales, M & A restructuring and strategic realignment and control of market entry processes.

Christian graduated in law in Vienna and Salzburg and a CEO program for strategic and change management at St. Gallen.

News & Insights

Webhelp Payment Services
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Technology Enabler
Blog
Meet our Advisors – Cédric from Madagascar (ep.4)

​During the COVID-19 situation, a client was looking for a direct flight to Africa, desperate to leave before the borders closed. Unfortunately, her flight got cancelled three times in a row. So I had to search a lot of internal flights to help her. Finally, after an extensive search I found a flight that was not cancelled. When I was able to tell her the good news, she was over the moon...

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News
78% of directors believe customers are paying more attention to responsible business practices since pandemic

New research from Gobeyond Partners, the consulting firm focused on customer journey transformation, and Webhelp, Europe’s leading provider of outsourced customer engagement services, has today revealed that responsibility, transparency and trust are now perceived to be more important than they...

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Whitepaper
Whitepaper: Reimagining service for the new world

A framework for tomorrow’s successful customer-focused operating models As the urgency for change and transformation intensifies in the post COVID landscape, some pivotal questions will be raised: How different will service look and feel in the future? How will businesses and their operations...

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News
Press Release: Jean-Baptiste Decaix appointed Chief Client Officer of the Webhelp Group, member of the Executive Committee.

Paris, June 22th 2020. With the appointment of Jean-Baptiste Decaix as Group Chief Client Officer, Webhelp reinforces its international senior management and reaffirms its ambition to become a top 3 worldwide leader. A graduate of CentraleSupélec and an executive MBA from ESSEC-Mannheim,...

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Case Studies
Flexible customer service in fashion

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