Close

Choose a country

United KingdomEnglish
South AfricaEnglish
IndiaEnglish
FranceFrançaisEnglish
RomaniaRomânăFrançaisEnglish
MoroccoFrançaisEnglish
BelgiumFrançaisEnglish
AlgeriaFrançaisEnglish
GermanyDeutschEnglish
PolandPolskiDeutschEnglish
AustriaFrançaisDeutschEnglish
SwitzerlandFrançaisDeutschEnglish
NetherlandsNederlandsEnglish
SurinameNederlandsEnglish
TurkeyTürkçeEnglish
NordicsEnglish
NorwayEnglishNorsk
DenmarkEnglishDansk
FinlandEnglishSuomi
SwedenEnglishSvenska
LatviaEnglish
InternationalEnglish
ItalyItalianoEnglish
PortugalPortuguêsEnglish
SpainEspañolEnglish
Czech-RepublicEnglish
Menu
  • About Webhelp
  • Our Services
  • Your Needs
  • Your Industry
  • News & Insights
  • Careers
  • Contact
    • Austria en-at
  • About Webhelp
  • Our Services
  • Your Needs
  • Your Industry
  • News & Insights
  • Careers
  • Contact
    • Contact

    Complaints

    In line with Governing Bodies and Accreditations Webhelp complies with FCA guidelines and the Financial Ombudsmen Rules to ensure all clients have a detailed process to log a complaint and receive timely and concise feedback.

    To view our Webhelp Process for Complaint Management, please download this PDF (document opens in new window). If you want to log a complaint, please use the form below.



    Autofill with Linkedin

    News & Insights

    Recommended for you
    Service Provider
    Solution Designer
    Technology Enabler
    News
    Groupe Bruxelles Lambert enters into exclusive negotiations for the acquisition of the Webhelp group

    GBL announces today it has entered into exclusive negotiations to acquire a majority stake in the Webhelp group, together with its co-founding shareholders, Olivier Duha and Frédéric Jousset, who would retain their role as founding executive directors, and its management team. Founded in 2000, Webhelp is today one of the world's leading providers of customer experience and business process...

    Blog
    Safeguarding client loyalty and retention

      Everybody likes to be valued and appreciated and the success a company celebrates is also directly linked to its clients. In a B2B business model, clients are after all the reason we are in business. And when they feel valued, they not only become loyal but also use their experience to...

    Case Studies
    [Fashion] Fifty Jeans – Launch your brand without cashflow problems!

    ...

    News
    Webhelp’s market expansion strategies in the contact centre outsourcing market earn it accolades from Frost & Sullivan

    Webhelp's keen focus on agile customer experience (CX) solutions has helped it grow across Europe in an intensely competitive market Based on Webhelp’s successful growth strategy across Europe, Frost & Sullivan has recognised the company with the 2018 European Market Leadership Award in...

    Whitepaper
    B2B Marketplaces are blossoming

    Following our publication last year of " The Spring of B2B Marketplaces ": it is time to look back and to answer these questions: has there been some movement in the market? Have B2B players evolved in their marketplace business models? Is launching a new market observatory worthwhile? The answers...

    Load more
    ×

    Webhelp Cookies Preference Centre

    Strictly Necessary Cookies
    The website requires the use of cookies for essential functional requirements and these are outlined in the cookies policy.

    Enhanced Functional Cookies
    Some features of this website use services provided by third parties websites. These features use cookies to implement their services on this website and may collect data about your visit to help them optimize their functionality. The Webhelp cookies policy outlines the cookies used by these services.

    We have links to social networking such as Twitter, Facebook and LinkedIn.
    These websites are third party sites. We do not place cookies on their behalf, and do not have control over the way they collect or use your data.
    We encourage you to read more about their policies:
    Twitter
    LinkedIn
    Facebook