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Our Values

The people who work at Webhelp are driven by a set of core values that define who we are and how we engineer the ideal omni-channel customer experience. With these values in mind, we work passionately to ensure that our clients and customers are happy, our business is succeeding and that Webhelp is a fantastic place to work.

Crucial to those two goals is the drive to provide a vibrant and engaging working environment for our people, giving them the opportunity to go above and beyond every day. We are passionate about what we do – and it shows.

Recognition

Everyone at Webhelp, from customer advisors to company directors, is recognised for the vital contribution that they make. Working with our clients, serving our customers and keeping everything flowing smoothly – it all forms the backbone of our service offering. That essential hard work is important to acknowledge.

Integrity

Part of what makes this company a great place to work, and a great partner for our clients, is the core belief that we should treat others the way we want to be treated. That means leading by example and placing an emphasis on positivity and fair play. Focusing on integrity means doing things the right way for everyone, including our clients.

Unity

Webhelp is a team – a large and dedicated one. We hold the success of the company over personal interests, and place little value on ego when it comes to getting things done and doing them well. As a united workforce, we achieve small daily victories as well as large-scale successes.

Commitment

Our company has considerable assets, but the most valuable of them all is our word. At Webhelp, commitment means keeping the promises that we make – whether they are to colleagues, customers or clients. Without the strength of our word, Webhelp would not be the successful strategic partner it is today.

Wow

We continually seek to provoke delight, create amazement and go the extra mile for the people we work with. Our partners know that Webhelp will always work to achieve more and evolve in the right direction. With that in mind, our people continually strive for the wow factor.

Take a look at the Webhelp code of conduct to know more about our values !

Contact Us

To learn more about bringing our values to your business, get in touch with one of our regional experts now.

News & Insights

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Blog
12 trends of CX for 2020

As the countdown to Christmas continues, David Turner CEO for Webhelp UK, India and South Africa, looks at 12 themes that will be trending in CX for the coming year and looks back on a very successful year. My personal highlight for 2019 was the sheer number of new brands that we were able to bring into the business. It’s always a pleasure to reflect that so many market leaders have...

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News
Record breaking awards year for Webhelp

The votes are done and dusted, the yeas and nays have been counted and the results are in! The Customer Experience Awards season has now drawn to a close and we are happy to announce some excellent news for the UK, India and South Africa team here at Webhelp. Across all the regions, our...

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News
Three silver awards for Webhelp at a night with the stars in London

The European Contact Centre and Customer Service Awards were held last night at Evolution London in Battersea Park. The event was a glittering affair with over 130 tables filled to the brim with the brightest and best in the industry. The stars were out in force too, with distinguished...

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Whitepaper
The Hub #11 Generation Z – September 2019

Our 11th edition of The HUB is here! In this edition, we give you insights about the new generation – Gen Z who are not only game changers but also a force to reckon with. And is data collection a friend or foe? Under this question lays the bedrock of our relationship with data collection which...

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Case Studies
[Fashion] Fifty Jeans – Launch your brand without cashflow problems!

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