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Vores medarbejdere

Et brev til vores medarbejdere

Medarbejderne skaber Webhelp. Mere end 50.000 personer bidrager hver eneste dag til at skubbe denne virksomhed fremad, til at udfordre status quo inden for outsourcing, til at glæde vores klienters kunder og til at forudsige disse kunders adfærd i morgen. Sammen er vi virkelig WAUW. Hver eneste af jer bringer en unik energi, en speciel dedikation, en anderledes motivation og vigtigst af det hele, et helt unik sæt af færdigheder og talenter. Vær vis på, at vi værdsætter forskellighed og det righoldige potentiale, I alle kommer med. De kommunikations- og ansættelsesfærdigheder, som I udvikler ved at interagere med kunderne, særligt på tværs af flere kanaler, giver jer en erfaring, der kan overføres til hver eneste del af livet, til andre funktioner i Webhelp og langt videre end det. Outsourcing af kundeoplevelser og virksomhedsprocesser er mere avanceret end nogensinde før. Vi håber, at I er stolte af den virksomhed, som I er så stor en del af. Webhelp er den tredje største udbyder af kontaktcenterydelser i Europa, og vi skubber vores egne grænser længere for at nå førstepladsen. Hvad er det næste? Kunstig intelligens. Virtual reality. Vi kan ikke engang forudsige, hvor spændende tingene vil blive for vores klienter, deres kunder og os alle sammen her ved selve spydspidsen inden for kundeoplevelser. Hvor tror I, at vi vil være i 2020? Send os jeres ideer – før os helt ud til fantasiens grænser! Tak til alle jer Webhjælpere. Uden jer er der ikke noget “We” i Webhelp. Frédéric og Olivier.

News & Insights

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Blog
What should brands know about demographics and emotional connection?

For the third chapter of the Webhelp Disruptor Series, Webhelp takes a deep dive into the hot topic of ‘emotional connection’ and explore the following questions: ·        To what extent emotional connections exist between consumers and brands? ·        What forms an emotional connection? ·        How people behave if they are emotionally connected to a...

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Whitepaper
#4 OneShot – Culture

Table of Content: A Word : Location A Figure: 32% stock market valuation for companies with a strong customer culture Three Opinions: Culture, what impact does it have on your performance? A piece of information: At Renault, design has become THE cultural priority. A Demo : Cultural...

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News
New Webhelp commissioned research reveals that customers will pay more, be more loyal and recommend brands they have an Emotional Connection to.

Data shows emotional connection increases consumer action To thrive in today’s competitive landscape, it is essential that brands cultivate an emotional connection with their customers, according to a new YouGov online survey of 2,013 GB adults. Commissioned by leading customer experience...

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News
Webhelp raises £31,000 for charity partner Together for Short Lives

Generous Webhelp employees have raised an incredible £31,000 for Together for Short Lives, which was the company’s corporate charity partner for 2019. Led by their Engagement Ambassadors, they took part in some inventive, inspiring and fun activities to raise vital funds for Together for...

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Case Studies
[Fashion] Fifty Jeans – Launch your brand without cashflow problems!

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