Cheers to the new year! And with the new beginnings, we are not only happy to present our 12th edition of The HUB magazine, we are also delighted to welcome our new readers into the community! In our latest issue, we take a look at one of our strengths as Webhelp: Diversity! And because we are a community of more than 55, 000 people who work from 36 different countries, what does diversity...
ReadWebhelp rings in its next phase of strategic development with new brand Paris-headquartered Webhelp, the European leader in customer experience and business solutions, today revealed its revamped brand platform, supported by an updated visual identity. The group’s new brand reunites the...
ReadGBL announces today it has entered into exclusive negotiations to acquire a majority stake in the Webhelp group, together with its co-founding shareholders, Olivier Duha and Frédéric Jousset, who would retain their role as founding executive directors, and its management team. Founded in 2000,...
ReadWe are happy to present the 10th edition of The HUB magazine! Our latest issue entails numerous and interesting topics for you such as influencer marketing and how it is rapidly becoming a mainstream way for brands to reach their target audience.Learn how companies are implementing this marketing...
ReadThe new year is here so is our 9th issue of The HUB Magazine! In our first edition of 2019, we have lined up lots of refreshing and insightful reads. Learn all about uplifting your personality skills, which is not only useful in your professional life but also in your personal life. Have you...
ReadWebhelp's keen focus on agile customer experience (CX) solutions has helped it grow across Europe in an intensely competitive market Based on Webhelp’s successful growth strategy across Europe, Frost & Sullivan has recognised the company with the 2018 European Market Leadership Award in contact centre outsourcing. Over the course of several years, Webhelp has diversified its industry...
ReadAcquisition strengthens Webhelp’s position in the European CRM BPO Market Webhelp Group, a leading global BPO and customer experience company, today announced that it has entered into an agreement to acquire 100% of Sellbytel Group. Sellbytel is a wholly-owned subsidiary of Omnicom...
ReadOvertagelse af det førende flersproglige kundeservicefirma Runway BPO gennemført PARIS, d. 16. maj 2018 – Globalt førende BPO- og kundeservicevirksomhed, Webhelp, har bekræftet at overtagelsen af aktiemajoriteten i det førende flersprogede nearshore-firma, Runway BPO, er blevet...
ReadARTIFICIAL INTELLIGENCE: A LEVER TO INCREASE HUMAN CAPITAL (Catherine Fauchoux – Global Innovation Research Manager) As European market leader in customer experience, we are conscious that Artificial Intelligence is going to transform our sector in a lasting way. Moreover, our...
ReadGDPR—these four letters are inescapable as we begin the year 2018. Amid concerns, both real and imagined, and contradicting opinions, the Webhelp Group, in collaboration with all parties involved, chose an innovative, pragmatic, and straightforward approach to the challenge. There is no...
ReadIt’s been twelve months already and we are celebrating the first year of The HUB magazine. Every quarter we bring you the latest business trends, interesting insights into our company and loads of enjoyable reads from all over the world. In our 5th edition, we share our views on the latest...
ReadHave you always wanted to find out the key to success of thriving start-ups? Make sure to read our revealing article on “The rise of start-ups”. The HUB’s 4th edition also gives you some inspiring ideas on how to start over, make change happen as well as how to stay fit at the office and...
ReadAre you always up-to-date with the latest artificially enhanced devices? Then our article on the rise of artificial intelligence is your must-read in this third edition of our brand new magazine The HUB. We also offer some very interesting insights into the future of temp work and the benefits of working in a home office. With summer around the corner, we have included some fun ideas for a city...
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ReadWe took the amazing feedback from our first The HUB edition as an inspiration to make our second issue even more entertaining, informative and fun to read. So here it is! We made sure to unite a bunch of interesting business facts with useful career advice and inspiring health & lifestyle tips. In this issue we share our secrets to “The power of word-of-mouth marketing”, as well as a...
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