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Alsidige tilgange. Ensartet kvalitet. De grundlæggende principper i gode BPO-ydelser ændrer sig ikke afhængigt af sektor, men det gør udfordringerne og løsningerne ofte. Webhelp undgår at anvende en ensartet tilgang – i stedet fokuserer vores folk på at opretholde bedste praksis og tilpasser de processer og strategier, der passer til jer. Uanset jeres sektor vil Webhelp […]

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Artificial Intelligence: a new era of transformation for customer relations

ARTIFICIAL INTELLIGENCE: A LEVER TO INCREASE HUMAN CAPITAL [PROSPECTIVE OUTLOOK] (Catherine Fauchoux – Global Innovation Research Manager)   As European market leader in customer experience, we are conscious that Artificial Intelligence is going to transform our sector in a lasting way. Moreover, our current use of Artificial Intelligence strengthens our conviction that this technology will help […]

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