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Thomas Kaschner

Thomas Kaschner

Chief Commercial Officer

Nach seinem Jurastudium absolvierte Thomas Kaschner ein Management Trainee Programm bei einem führenden US-Unternehmen und begann anschließend im Jahr 2007 als Account Manager bei SELLBYTEL. Aufgrund seiner Leidenschaft für exzellenten Kundenservice und seines starken Engagements für Servicequalität wurde er zum Key Account Manager EMEA und anschließend zum Account Director befördert. 

2015 wurde Thomas Vice President für Global Key Accounts und Mitglied der SELLBYTEL Geschäftsführung. Im Zuge des Zusammenschlusses von SELLBYTEL Group und Webhelp im September 2018 wurde er zum Geschäftsführer ernannt. 

In seiner aktuellen Rolle als Chief Commercial Officer stellt er die Gewährleistung von exzellentem Kundenvertriebs-, Service- und Supportlösungen sicher, indem er die Bereiche Account Management, Sales und Marketing an die Geschäftsstrategie anpasst. 

 

News & Insights

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Blog
How the Yodel and Webhelp partnership faced the challenge of COVID-19

Partnership is a huge part of the way we deliver services at Webhelp, and one of our four cultural pillars is to put the client at the heart. Here we explore the strong collaborative approach that was undertaken during the COVID crisis with Yodel, a key logistics client for Webhelp. Joining the discussion were Michaela Simpson, Head of Customer Experience at Yodel, Kellyann McCafferty, Account...

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News
Press Release: Jean-Baptiste Decaix appointed Chief Client Officer of the Webhelp Group, member of the Executive Committee.

Paris, June 22th 2020. With the appointment of Jean-Baptiste Decaix as Group Chief Client Officer, Webhelp reinforces its international senior management and reaffirms its ambition to become a top 3 worldwide leader. A graduate of CentraleSupélec and an executive MBA from ESSEC-Mannheim,...

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News
Jean-Baptiste Decaix appointed Chief Client Officer of the Webhelp Group, member of the Executive Committee.

Paris, June 22th 2020. With the appointment of Jean-Baptiste Decaix as Group Chief Client Officer, Webhelp reinforces its international senior management and reaffirms its ambition to become a top 3 worldwide leader. A graduate of CentraleSupélec and an executive MBA from ESSEC-Mannheim,...

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Whitepaper
The Summer of B2B Marketplaces

Following our last two studies “2017 - The spring of B2B Marketplaces” and “2018 - B2B marketplaces are blossoming”, we once again joined forces with the strategy consulting firm Roland Berger and with Mirakl to take stock of this new year of development for B2B marketplaces. This...

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Case Studies
[Fashion] Fifty Jeans – Launch your brand without cashflow problems!

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