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Markus von Rhein

Markus von Rhein

Co-Chief of Global Sales

Im Anschluss seines BWL Studiums zog Markus in die USA, wo er für eine Tochtergesellschaft der Nürnberger Verbraucher- und Marktforschungsgruppe GFK tätig war. Kurz nach seiner Rückkehr im Jahr 1995 stieg er bei der SELLBYTEL Group als Key Account Manager ein. 

 Wenig später übernahm er die Leitung des Center of Competence und wurde 2004 Mitglied des Management Boards. Aufgrund seines Engagements für das Unternehmen und vollen Einsatzes über Jahre hinweg, erfolgte im Jahr 2005 die Ernennung zum Managing Director der SELLBYTEL Group 

 Heute vertritt Markus neben seiner globalen Rolle als Mitglied des Executive Committee (Comex), die Position des Chairman von SELLBYTEL | Webhelp Group. Er ist verantwortlich für die Global Key Accounts, mit dem Ziel, die DACH-Region zu neuen Höhen zu führen. 

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Blog
How emotion can take customer satisfaction to the next level

Author: Helen Murray, Webhelp Chief Customer Solutions Officer As we prepare to release our new Whitepaper on the importance of humanising business and creating positive emotional connections, Helen Murray, Webhelp Chief Customer Solutions Officer, looks at the current research and why keeping your customers ‘Very Satisfied’ is still not good enough! In this digitised consumer world,...

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News
Three silver awards for Webhelp at a night with the stars in London

The European Contact Centre and Customer Service Awards were held last night at Evolution London in Battersea Park. The event was a glittering affair with over 130 tables filled to the brim with the brightest and best in the industry. The stars were out in force too, with distinguished...

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News
Dave Pattman to host CCA webinar on how AI is changing the CX game

Dave Pattman, Managing Director of CX Services at Gobeyond Partners, part of the Webhelp Group, is to present an exclusive webinar for CCA, the independent professional body for customer service experience. Digital products like driverless cars, chatbots, smart speakers, drones and...

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Whitepaper
The Hub #11 Generation Z – September 2019

Our 11th edition of The HUB is here! In this edition, we give you insights about the new generation – Gen Z who are not only game changers but also a force to reckon with. And is data collection a friend or foe? Under this question lays the bedrock of our relationship with data collection which...

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Case Studies
[Fashion] Fifty Jeans – Launch your brand without cashflow problems!

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