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Torne-se num responsável pelo desenvolvimento da experiência do cliente

O conjunto de competências necessário para ser um formador digital de multicanal na Webhelp vai para além da descrição típica das funções num centro de contacto, e os nossos colaboradores gostam do desafio. Oferecemos aos nossos responsáveis pelo desenvolvimento da experiência do cliente uma oportunidade real para evoluírem e diversificarem os respetivos conjuntos de competências num ambiente digital, fazendo parte de uma equipa global.

A Webhelp é uma empresa de soluções inteligentes liderada por dados. Não vemos nenhum valor em se centrar nas métricas antiquadas dos centros de contacto e nas ideias ultrapassadas sobre comunicação. As nossas equipas de análise aprofundada dedicam tempo e esforço para receberem feedback de pessoas que sabem realmente aquilo que os nossos clientes querem: os consultores. Na Webhelp, as ideias não vêm do conselho diretivo, mas dos colaboradores presentes no centro de operações e das respetivas interações com os clientes.

Quer esteja na Webhelp há dois ou há dez anos, quer tenha um papel de apoio ou faça parte da equipa central de consultoria, oferecemos a oportunidade de obter experiência e competências valiosas que simplesmente não consegue obter em mais lado nenhum. Enquanto empresa global, oferecemos aos nossos colaboradores a oportunidade de viajarem e trabalharem com outros membros da família Webhelp por todo o mundo.

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Quem somos

Os nossos colaboradores fazem a Webhelp. Poderá constatar isso mesmo em todos os nossos escritórios, espalhados por mais de 20 países. Onde quer que vá nesta empresa, nós oferecemos uma experiência única. Tal como oferecemos aos nossos clientes.

Consulte já as funções que temos disponíveis e descubra como é que podemos trabalhar em conjunto.

Quer esteja na Webhelp há dois ou há dez anos, quer tenha um papel de apoio ou faça parte da equipa central de consultoria, oferecemos a oportunidade de obter experiência e competências valiosas que simplesmente não consegue obter em mais lado nenhum. Enquanto empresa global, oferecemos aos nossos colaboradores a oportunidade de viajarem e trabalharem com outros membros da família Webhelp por todo o mundo.

ONDE ESTAMOS A nossa equipa de direção

Carreiras globais mais recentes da Webhelp

11 Funções atualmente disponíveis
Customer Service Advisor
Região: UK

Role Description

Are you looking for a Customer Service Advisor job? We are currently recruiting for our Sheffield contact centre at Amberley Street located near Sheffield Arena. With a starting salary of £14,976 plus additional benefits there couldn’t be a better time to join us. Your new company Webhelp UK is one of the UK’s fastest growing customer experience outsourcers and we are leading the way in an ever-changing world of communications. We’re looking to bring people on board who understand the i...

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Recruitment Manager
Região: UK

Role Description

Recruitment Manager- South Africa   Is your next job a Recruitment Manager for a multinational Company?   To support our continued growth, Webhelp is recruiting a Recruitment Manager for our business in South Africa.  Based in Cape Town and paying a salary of R729,000 per annum plus benefits, there couldn’t be a more exciting time to join us.   Your New Company As one of South Africa’s fastest growing customer experience outsourcers, Webhelp SA is leading the way in an ever-changin...

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Collections Team Leader
Região: UK

Role Description

Collections Team Leader Cardiff-40 hours per week   We have exciting job opportunities for Collections Team Leaders to join our focused sales and service teams based in Cardiff City Centre.   Your New Company As one of the UK’s fastest growing customer experience outsourcers, Webhelp UK are leading the way in an ever-changing world of communications. We’re always looking to bring people on board who understand the importance leading by example, putting the customer first, and who want ...

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Operations Manager
Região: UK

Role Description

Operation Manager- Falkirk   We're currently hiring for Sky, Europe's leading entertainment company and are recruiting Operations Managers to join us within our busy and vibrant Falkirk Contact Centre.      You will be rewarded with a salary of £35,000-£45,000 depending on experience, with the ability to increase your earnings based on performance. Also, you will be entitled to other additional excellent benefits including Free Sky TV, so there really couldn't be a better time to join us....

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Quality Assurance Advisor
Região: UK

Role Description

Quality Assurance Advisor Glasgow   Webhelp UK have a new growth opportunity for a Quality Assurance Advisor with Life Insurance experience to be based within our Glasgow site.   Reporting to the Compliance Manager you will work alongside the Operations Manager and Site Lead to support the delivery of industry legal requirements and customer experience results. This includes measuring reporting trends and opportunities for performance improvement.   With a background/ working knowledge...

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Quality Manager
Região: UK

Role Description

Quality Manager UK- Cardiff   Is your next job a Quality Manager for a multinational Company?   To support our continued growth, Webhelp is recruiting a Quality Manager for our business to cover the UK Quality function. Based in Cardiff and covering other locations we are paying a salary of £30,000 per annum plus benefits, there couldn’t be a more exciting time to join us.   Your New Company As one of the UKs fastest growing customer experience outsourcers, Webhelp is leading the way...

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Part Time Associate Resourcer
Região: UK

Role Description

Are you looking for a new and exciting job opportunity as a Resourcer?   Webhelp UK currently have an exciting job opportunity to be part of our busy Falkirk Recruitment Team on a part time basis offering an hourly rate of £7.69. The successful applicant will telephone interview candidates for a variety of Contact Centre Associate vacancies. Your New Company As one of the UK’s fastest growing customer experience outsourcers, Webhelp UK are leading the way in an ever-changing world of ...

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Collections Operations Manager
Região: UK

Role Description

Collections Operations Manager  Sheffield   Webhelp UK, have an exciting opportunity for a Collections Operations Manager to join us in our Sheffield site paying a salary of up to £35,000 plus excellent benefits package.   You will be responsible for actively supporting, leading and developing your team within an environment of continuous improvement through the use of feedback, coaching, training and other development activities. You will work closely with the operational groups in orde...

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Training and Development Specialist
Região: UK

Role Description

Training and Development Specialist-Falkirk   We’re currently hiring Training Development Specialists for our Sky client to join us within the Know-How department of our busy and vibrant Falkirk Contact Centre.     You will be rewarded with a salary of £24,000 depending on experience, plus you will be entitled to other additional excellent benefits including Free Sky TV, so there really couldn't be a better time to join us.   What will I be doing? - Have responsibility for the end-to-e...

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PMO Coordinator
Região: UK

Role Description

PMO Coordinator Falkirk   Webhelp UK have a new and exciting opportunity for a PMO Coordinator to join or current projects team based in our offices in Central Scotland.  The PMO Coordinator will work with and support the PMO Manager and Projects Team to effectively manage and deliver Webhelp UK Programmes and Projects.  The role will support the implementation and provision of robust PMO practices including the management of a change activity roadmap, planning the allocation of project ...

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