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Onze Opdrachtgevers

Resultaat door strategisch partnership

Webhelp werkt hard om sterke en strategische relaties met klanten op te bouwen. Door eerlijke afspraken te maken over risico’s en beloning, werken we gezamenlijk aan de prestaties, transformatie of financieel gedreven doelstellingen.

De waarde die wij aanbieden is tastbaar; partners zien lagere kosten, hogere omzet, betere klantenservice en een optimale customer experience.

De consument centraal

Om de consument centraal te kunnen stellen en de operatie lean in te richten, geloven wij in ons klantteammodel. Elke opdrachtgever heeft een vaste client manager en een uitvoerend team die zich geheel richten op dat betreffende merk. En dat ervaren onze opdrachtgevers elke dag weer, dat stralen we uit op de vloer, onze medewerkers zeggen niet voor niets dat ze adviseur zijn bij uw merk. Daar zijn zij, en wij als bedrijf trots op!

Maak kennis met de klanten die profiteren van de voordelen van outsourcing via Webhelp.


Klanten hieronder filteren
Alle
Liu Jo
Guess
ASR
Logitech
OKI
Closed
Nederlandse Loterij
SNS
Through managed insourcing, we provide appointment booking and advice services to this bank’s customers. Webhelp has a FSA (Financial Supervision Act) permit to provide this assistance.
Aegon
Noordhoff
Mulberry
ING
Jimmy Choo
Munich
Pretty Ballerinas
Philips Professional Display Solutions
Agatha Ruiz de la Prada
Lola Cruz
Smart RX
Conforama
SVP
Groupe le Duff
Deutsche Telekom
QuestFactory
Ventadis
C Discount
We provide customer support for the entire online retail process, including order taking and updates on delivery status.
Infopro Digital
Banque Accord
CSF
Asus
Otto
We provide contact centre services to this online retailer, offering purchase support and other customer assistance. We use customer satisfaction surveys and interaction monitoring to give Otto a tang
Heine
Webhelp’s services for this online retailer include customer service over voice and email channels, and customer satisfaction surveys to evaluate the success of our services.
La Centrale des Marchés Privés
KPN
We provide customer support with purchases and aftersales for this telco, working across social media and online channels including email and webchat. Webhelp also handles their retentions and service
online.nl
We offer customer contact services for this internet and telephone provider, across webchat, dynamic web forms and voice channels.
FD
Ziggo
Webhelp provides customer contact services for Ziggo, including retentions, service calls, and technical support as part of our multi-skilled advisor model. We offer a 24/7 service so customer can get
Bouygues
Webhelp provides inbound customer service in a range of areas, including billing, and outbound telesales.
Sanoma
In addition to customer support for purchasing and aftersales, we provide this consumer media and learning company with lead generation and database enrichment services.
Easyjet
Webhelp provides customer experience services to Easyjet, supported by our multilingual hub in Lisbon. Services include inbound contact via voice, email and social media channels, and multilingual cus
SFR
We handle subscription services for SFR, as well as billing and customer service across multiple channels.
Nuon Energy
Using our multi-client advisor team model, we offer retention and service call handling to this utilities company via managed insourcing. We also provide administrative services.
Vattenfall
We provide this energy supplier with contact centre services across a range of channels.
La Poste
We provide customer assistance for different areas of LaPoste, which offers a range of services from insurance to parcel delivery.
Direct Energy
NS
Wonderbox
Sage
HP
Webhelp provides outbound sales for HP, using telephone, email and webchat channels.
Cisco
Microsoft
Webhelp provides antipiracy services to Microsoft via telephone, webchat and email.
Philips Lighting
Citrix
Lenovo
Webhelp provides outbound inside sales services to Lenovo, using email, webchat and telephone.
Wolters Kluwer
Panasonic
SAF
Samsung
We run different services for Samsung: Webhelp Enterprise Sales Solutions provides inside sales services via outbound calls, webchat and email. Our customer support department handles inbound calls an
Xerox
Vodafone
As strategic partners, we run the customer service areas for Vodafone. Supplied across multiple channels, these services include billing support, general assistance and retentions. We also handle both
Toshiba
Coach NY
Marc Jacobs
Symantec
Michael Kors

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