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Word customer experience expert.

De vaardigheden die je nodig hebt om bij ons te werken, gaan verder dan de standaard contact center vacatureteksten – onze mensen houden van een uitdaging! Wij bieden onze customer experience engineers een echte kans om te groeien en te ontwikkelen in de digitale wereld, als onderdeel van een wereldwijd team.

Webhelp is een modern bedrijf, waarbij data in de dagelijkse operatie een belangrijke rol spelen. We hechten geen waarde aan achterhaalde contact center kpi’s en verouderde ideeën over communicatie. Onze klantteams krijgen realtime feedback van de mensen die echt weten wat onze klanten willen – onze adviseurs. Ideeën bij Webhelp komen niet vanuit de directiekamer – ze komen van de mensen in het hart van ons bedrijf, de mensen die het echte contact met de consument hebben en hun problemen en uitdagingen kennen, onze klantadviseurs.

Alle beschikbare functies

Wie We Zijn

De mensen maken Webhelp. Je ziet het in al onze vestigingen in meer dan 25 landen. Waar je ook werkt, we bieden een unieke ervaring – voor onze medewerkers en voor onze klanten. Bekijk onze vacatures en ontdek de match tussen jou en Webhelp.

Of je nu twee of tien jaar bij Webhelp werkt, we bieden je de kans om werkervaring op te doen die ertoe doet waarbij je expertise ontwikkelt die je in je verdere loopbaan kunt gebruiken. Of je nu een ondersteunende functie bekleedt of klantadviseur bent. Bovendien bieden we onze mensen volop kansen om door te groeien met het GROEI-programma en biedt onze wereldwijde achtergrond volop kansen voor collega’s die in het buitenland willen werken.

Onze Locaties Ons Management

Nieuwste vacatures bij Webhelp

11 Huidige beschikbare functies
Quality Consultant
Regio: UK

Role Description

Quality Consultant- Falkirk  Is your next job a Quality Consultant?   We're currently working in partnership with Sky, Europe's leading entertainment company and are recruiting Quality Consultants to join us within our busy and vibrant Falkirk Contact Centre. You will be rewarded with a competitive salary plus you will be entitled to other additional excellent benefits. Your New Company As one of the UKs fastest growing customer experience outsourcers, Webhelp is leading the way in...

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Customer Service Advisor
Regio: UK

Role Description

Are you looking for a Customer Service Advisor job? We are currently recruiting for our Sheffield contact centre at Amberley Street located near Sheffield Arena. With a starting salary of £14,976 plus additional benefits there couldn’t be a better time to join us. Your new company Webhelp UK is one of the UK’s fastest growing customer experience outsourcers and we are leading the way in an ever-changing world of communications. We’re looking to bring people on board who understand the i...

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Recruitment Manager
Regio: UK

Role Description

Recruitment Manager- South Africa   Is your next job a Recruitment Manager for a multinational Company?   To support our continued growth, Webhelp is recruiting a Recruitment Manager for our business in South Africa.  Based in Cape Town and paying a salary of R729,000 per annum plus benefits, there couldn’t be a more exciting time to join us.   Your New Company As one of South Africa’s fastest growing customer experience outsourcers, Webhelp SA is leading the way in an ever-changin...

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Collections Team Leader
Regio: UK

Role Description

Collections Team Leader Cardiff-40 hours per week   We have exciting job opportunities for Collections Team Leaders to join our focused sales and service teams based in Cardiff City Centre.   Your New Company As one of the UK’s fastest growing customer experience outsourcers, Webhelp UK are leading the way in an ever-changing world of communications. We’re always looking to bring people on board who understand the importance leading by example, putting the customer first, and who want ...

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Operations Manager
Regio: UK

Role Description

Operation Manager- Falkirk   We're currently hiring for Sky, Europe's leading entertainment company and are recruiting Operations Managers to join us within our busy and vibrant Falkirk Contact Centre.      You will be rewarded with a salary of £35,000-£45,000 depending on experience, with the ability to increase your earnings based on performance. Also, you will be entitled to other additional excellent benefits including Free Sky TV, so there really couldn't be a better time to join us....

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Quality Assurance Advisor
Regio: UK

Role Description

Quality Assurance Advisor Glasgow   Webhelp UK have a new growth opportunity for a Quality Assurance Advisor with Life Insurance experience to be based within our Glasgow site.   Reporting to the Compliance Manager you will work alongside the Operations Manager and Site Lead to support the delivery of industry legal requirements and customer experience results. This includes measuring reporting trends and opportunities for performance improvement.   With a background/ working knowledge...

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Quality Manager
Regio: UK

Role Description

Quality Manager UK- Cardiff   Is your next job a Quality Manager for a multinational Company?   To support our continued growth, Webhelp is recruiting a Quality Manager for our business to cover the UK Quality function. Based in Cardiff and covering other locations we are paying a salary of £30,000 per annum plus benefits, there couldn’t be a more exciting time to join us.   Your New Company As one of the UKs fastest growing customer experience outsourcers, Webhelp is leading the way...

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Part Time Associate Resourcer
Regio: UK

Role Description

Are you looking for a new and exciting job opportunity as a Resourcer?   Webhelp UK currently have an exciting job opportunity to be part of our busy Falkirk Recruitment Team on a part time basis offering an hourly rate of £7.69. The successful applicant will telephone interview candidates for a variety of Contact Centre Associate vacancies. Your New Company As one of the UK’s fastest growing customer experience outsourcers, Webhelp UK are leading the way in an ever-changing world of ...

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Collections Operations Manager
Regio: UK

Role Description

Collections Operations Manager  Sheffield   Webhelp UK, have an exciting opportunity for a Collections Operations Manager to join us in our Sheffield site paying a salary of up to £35,000 plus excellent benefits package.   You will be responsible for actively supporting, leading and developing your team within an environment of continuous improvement through the use of feedback, coaching, training and other development activities. You will work closely with the operational groups in orde...

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Training and Development Specialist
Regio: UK

Role Description

Training and Development Specialist-Falkirk   We’re currently hiring Training Development Specialists for our Sky client to join us within the Know-How department of our busy and vibrant Falkirk Contact Centre.     You will be rewarded with a salary of £24,000 depending on experience, plus you will be entitled to other additional excellent benefits including Free Sky TV, so there really couldn't be a better time to join us.   What will I be doing? - Have responsibility for the end-to-e...

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