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Business Process en Customer Experience Outsourcing

Over Webhelp

The Webhelp Difference

We combine intelligent customer experience engineering with transformative business process outsourcing.

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Investeren in de toekomst

Webhelp is voortdurend gericht op partnerschap en samenwerking op het gebied van nieuwe oplossingen en technologieën voor bedrijfsprocessen. Door samen te werken met enkele van 's werelds knapste koppen, stimuleren we creativiteit en vindingrijkheid.

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Uw Uitdagingen

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Performance.

Our pursuit of continuous improvement. We’ve structured our business to deliver continuous performance improvement. Every day.

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Transformation.

Our ability to deliver change. Whatever scale of transformation you have in your sights, we’ll engage with you to deliver it.

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Financial gain.

Our commitment to your bottom line. We’ll contract with you in ways that unlock opportunities for innovation, differentiation and financial gain.

  • Casestudy

    Proactief consumenten benaderen bij hersteladvies

    Een omnichannel klantbenadering in de financiële dienstverlening

    Casestudy lezen

Onze klanten

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Our B2B services for Office Depot cover both voice and online channels. Webhelp provides customer service, sales, cross- and upselling and account management to this leading office supply chain.
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Webhelp operates as a strategic partner with Sky, handling a wide range of customer service areas. These include customer retention and value promotion, technical support for Sky TV, billing across al
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Webhelp runs the customer service area of Virgin Mobile, offering assistance in a range of areas including billing and subscriptions. We also provide telesales services.
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As strategic partners, we run the customer service areas for Vodafone. Supplied across multiple channels, these services include billing support, general assistance and retentions. We also handle both inbound and outbound sales.
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BUSINESS PROCESS OUTSOURCING EN OUTSOURCING VAN KLANTERVARING

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NIEUWS EN INSIGHTS

Aanbevolen…...
Service Provider
Solution Designer
Technology Enabler