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Diventa un progettista di esperienza del cliente

L’insieme di capacità necessario per diventare un coach digitale multicanale in Webhelp va oltre la tipica descrizione di un lavoro presso un centro di contatto, e il nostro personale ama le sfide. Offriamo a nostri progettisti di esperienza del cliente una possibilità concreta di far crescere e diversificare la propria gamma di competenze in un ambiente digitale, nell’ambito di un team globale.

Webhelp è un’azienda intelligente, basata sui dati. Non vediamo nessun valore nel concentrarci sulle metriche di vecchio stampo applicate ai centri di contatto, o su idee sorpassate sulla comunicazione. I nostri team di approfondimento dedicano tempo e impegno reale per ottenere un feedback dalle persone che sanno realmente ciò che vogliono i nostri clienti: i nostri consulenti. In Webhelp, le idee non scendono dal consiglio di amministrazione, ma provengono dalle persone che stanno al centro delle nostre operazioni e delle loro interazioni con i clienti.

Non importa se siete in Webhelp da due o da dieci anni, vi offriamo l’opportunità di conseguire capacità ed esperienze che non riuscirete a ottenere in nessun altro luogo, sia che svolgiate un ruolo di supporto o che facciate parte del team di consulenti principale. Come azienda globale, offriamo al nostro personale la possibilità di viaggiare e lavorare in tutto il mondo con gli altri membri della famiglia Webhelp.

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Chi siamo

Webhelp è composta da persone. Puoi vederlo in ogni nostro ufficio, in più di 20 paesi. Ovunque tu vada in questa società, ti offriremo un’esperienza esclusiva, come quella che offriamo ai nostri clienti. Guarda oggi stesso i nostri ruoli e scopri come possiamo lavorare insieme.

Non importa se siete in Webhelp da due o da dieci anni, vi offriamo l'opportunità di conseguire capacità ed esperienze che non riuscirete a ottenere in nessun altro luogo, sia che svolgiate un ruolo di supporto o che facciate parte del team di consulenti principale. Come azienda globale, offriamo al nostro personale la possibilità di viaggiare e lavorare in tutto il mondo con gli altri membri della famiglia Webhelp.

LE NOSTRE SEDI La nostra leadership

Carriere più recenti nell'organizzazione globale Webhelp

11 Ruoli attualmente disponibili
Quality Consultant
Regione: UK

Role Description

Quality Consultant- Falkirk  Is your next job a Quality Consultant?   We're currently working in partnership with Sky, Europe's leading entertainment company and are recruiting Quality Consultants to join us within our busy and vibrant Falkirk Contact Centre. You will be rewarded with a competitive salary plus you will be entitled to other additional excellent benefits. Your New Company As one of the UKs fastest growing customer experience outsourcers, Webhelp is leading the way in...

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Customer Service Advisor
Regione: UK

Role Description

Are you looking for a Customer Service Advisor job? We are currently recruiting for our Sheffield contact centre at Amberley Street located near Sheffield Arena. With a starting salary of £14,976 plus additional benefits there couldn’t be a better time to join us. Your new company Webhelp UK is one of the UK’s fastest growing customer experience outsourcers and we are leading the way in an ever-changing world of communications. We’re looking to bring people on board who understand the i...

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Recruitment Manager
Regione: UK

Role Description

Recruitment Manager- South Africa   Is your next job a Recruitment Manager for a multinational Company?   To support our continued growth, Webhelp is recruiting a Recruitment Manager for our business in South Africa.  Based in Cape Town and paying a salary of R729,000 per annum plus benefits, there couldn’t be a more exciting time to join us.   Your New Company As one of South Africa’s fastest growing customer experience outsourcers, Webhelp SA is leading the way in an ever-changin...

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Collections Team Leader
Regione: UK

Role Description

Collections Team Leader Cardiff-40 hours per week   We have exciting job opportunities for Collections Team Leaders to join our focused sales and service teams based in Cardiff City Centre.   Your New Company As one of the UK’s fastest growing customer experience outsourcers, Webhelp UK are leading the way in an ever-changing world of communications. We’re always looking to bring people on board who understand the importance leading by example, putting the customer first, and who want ...

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Operations Manager
Regione: UK

Role Description

Operation Manager- Falkirk   We're currently hiring for Sky, Europe's leading entertainment company and are recruiting Operations Managers to join us within our busy and vibrant Falkirk Contact Centre.      You will be rewarded with a salary of £35,000-£45,000 depending on experience, with the ability to increase your earnings based on performance. Also, you will be entitled to other additional excellent benefits including Free Sky TV, so there really couldn't be a better time to join us....

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Quality Assurance Advisor
Regione: UK

Role Description

Quality Assurance Advisor Glasgow   Webhelp UK have a new growth opportunity for a Quality Assurance Advisor with Life Insurance experience to be based within our Glasgow site.   Reporting to the Compliance Manager you will work alongside the Operations Manager and Site Lead to support the delivery of industry legal requirements and customer experience results. This includes measuring reporting trends and opportunities for performance improvement.   With a background/ working knowledge...

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Quality Manager
Regione: UK

Role Description

Quality Manager UK- Cardiff   Is your next job a Quality Manager for a multinational Company?   To support our continued growth, Webhelp is recruiting a Quality Manager for our business to cover the UK Quality function. Based in Cardiff and covering other locations we are paying a salary of £30,000 per annum plus benefits, there couldn’t be a more exciting time to join us.   Your New Company As one of the UKs fastest growing customer experience outsourcers, Webhelp is leading the way...

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Part Time Associate Resourcer
Regione: UK

Role Description

Are you looking for a new and exciting job opportunity as a Resourcer?   Webhelp UK currently have an exciting job opportunity to be part of our busy Falkirk Recruitment Team on a part time basis offering an hourly rate of £7.69. The successful applicant will telephone interview candidates for a variety of Contact Centre Associate vacancies. Your New Company As one of the UK’s fastest growing customer experience outsourcers, Webhelp UK are leading the way in an ever-changing world of ...

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Collections Operations Manager
Regione: UK

Role Description

Collections Operations Manager  Sheffield   Webhelp UK, have an exciting opportunity for a Collections Operations Manager to join us in our Sheffield site paying a salary of up to £35,000 plus excellent benefits package.   You will be responsible for actively supporting, leading and developing your team within an environment of continuous improvement through the use of feedback, coaching, training and other development activities. You will work closely with the operational groups in orde...

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Training and Development Specialist
Regione: UK

Role Description

Training and Development Specialist-Falkirk   We’re currently hiring Training Development Specialists for our Sky client to join us within the Know-How department of our busy and vibrant Falkirk Contact Centre.     You will be rewarded with a salary of £24,000 depending on experience, plus you will be entitled to other additional excellent benefits including Free Sky TV, so there really couldn't be a better time to join us.   What will I be doing? - Have responsibility for the end-to-e...

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