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Nos clients

Des atouts majeurs grâce à un partenariat stratégique

Webhelp travaille d’arrache-pied pour tisser de solides relations stratégiques avec nos clients. Grâce au partage des risques et aux contrats de prime, nous travaillons en étroite collaboration afin d’atteindre les objectifs fixés en termes de performance, de transformation ou de résultats financiers.

Nous offrons une valeur tangible ; nos partenaires évaluent notre efficacité en termes de réduction des coûts, d’augmentation des bénéfices, de multiplication des recommandations de la part des clients et d’optimisation de l’expérience client.

Rencontrez les clients qui apprécient de pouvoir bénéficier d’une approche orchestrée de l’externalisation.


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SAF
Coach NY
Symantec
Fransat
Webhelp runs telesales for Fransat, and offers technical support for the service’s set-top boxes.
SFR
We handle subscription services for SFR, as well as billing and customer service across multiple channels.
Post Office Ltd – Travel Insurance
Using the Unified Agent Desktop (UAD) system, Webhelp operates various types of support to this financial services provider. These include customer service, renewals, sales, complaints, compliance and
OKI
Liu Jo
Cisco
Logitech
Guess
Conforama
Voyageprivé
Webhelp provides customer service to Voyageprivé, which includes handling bookings and offering information to travellers.
Smart RX
Mulberry
First Utility
Webhelp provides telephone-based customer service for this leading energy company.
Banque Accord
Bouygues
Webhelp provides inbound customer service in a range of areas, including billing, and outbound telesales.
Louvre Hotels
We run customer service for Louvre Hotels, which includes handling bookings and providing information to holidaymakers.
Jimmy Choo
SVP
Asus
Ventadis
Panasonic
QuestFactory
Marc Jacobs
Munich
Xerox
Orange
We provide this telecom company with customer service in the areas of billing, orders and subscriptions. Webhelp also runs outbound telesales for Orange.
C Discount
We provide customer support for the entire online retail process, including order taking and updates on delivery status.
Agatha Ruiz de la Prada
Deutsche Telekom
Appart city
We provide customer service for this holiday apartment rental company, as well as placing bookings.
Infopro Digital
Lola Cruz
Wonderbox
Michael Kors
Crédit Agricole Consumer Finance
Webhelp offers customer service for the credit and insurance areas of Crédit Agricole, in addition to back-office support and outbound telesales.
Canal +
Through Webhelp, Canal+ offers inbound customer service via telephone. Webhelp also provides telemarketing for Canal+ subscriptions through Télésecrétariat, and runs the company’s careers helplin
HP
Webhelp provides outbound sales for HP, using telephone, email and webchat channels.
GRAS SAVOYE
We provide customer service and telesales for this insurance company, as well as back office support with claims processing.
La Centrale des Marchés Privés
Microsoft
Webhelp provides antipiracy services to Microsoft via telephone, webchat and email.
Groupe le Duff
Boursorama
We offer assistance with customer registration on the site, handle inbound service calls, and handle enquiries via phone and webchat.
Prêt d’Union
Webhelp runs inbound and outbound sales for Prêt d'Union’s services, and offers customers assistance with the registration process across online and telephone channels.
Sage
CSF
France 24
Webhelp supports the channel’s subscription service and provides outbound telesales, contacting potential customers.
Direct Energy
Pretty Ballerinas
Citrix
Closed
Alcatel
Webhelp handles inbound calls for Alcatel, offering customers support with billing, technical support, network information and more. We also handle sales, with both inbound and outbound capability.
Wolters Kluwer
Lenovo
Webhelp provides outbound inside sales services to Lenovo, using email, webchat and telephone.
La Poste
We provide customer assistance for different areas of LaPoste, which offers a range of services from insurance to parcel delivery.
IPM
We handle customer service, telesales and outbound mail for this innovative interactive kiosk provider.
Toshiba
Samsung
We run different services for Samsung: Webhelp Enterprise Sales Solutions provides inside sales services via outbound calls, webchat and email. Our customer support department handles inbound calls an

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