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Webhelp and honeybee Join Forces to Revolutionise Contact Centre Sales Operations

  honeybee, a pioneer set to transform the way people buy and sell, has today announced a partnership with Webhelp, one of the world’s leading...

News
Webhelp Netherlands announces the acquisition of Telecats

Webhelp Netherlands, a leading player in the transformation of customer experiences, is pleased to...

Blog
Just 13% of execs believe they offer a great CX

Is your customer experience (CX) a mess? New research from Dimension Data suggests that...

News
Webhelp Enters Russian-speaking Market with Latvian Expansion

  Leading global business process outsourcing and customer experience expert Webhelp, has...

Blog
Banking needs a CX wake-up call

Recently, DBR Media in the US published their digital banking report. This research analyses...

Blog
Does MWC prove that banks and fintechs now want to work together?

The latest Mobile World Congress (MWC) event recently closed in Barcelona. MWC is the biggest annual gathering of the mobile phone industry and...

Blog
75% of retail executives plan to monitor customers with beacons

My colleague Helen recently blogged about beacons, citing some recent research from Google...

Blog
How beacons will assist the retail omni-channel

Beacons are physical landmarks that communicate with mobile devices. They can be extremely...

Blog
Applying Pokémon GO to Retail

Last year the game Pokémon GO suddenly exploded across the world and became the latest trend...

News
President of Madagascar Inaugurates Webhelp’s New Site

President of the Republic of Madagascar, Hery Rajaonarumampianina, has inaugurated the new offices...

Blog
Improving customer service by improving customer experience

Customer service and customer experience are often used interchangeably in many business...

Blog
How tech could cut your insurance bill in half

Imagine if you could cut your insurance bill in half - why would you refuse such an offer?...

News
Webhelp Starts Partnership with Facilities Management Team at the Co-Op

Leading global BPO and customer experience expert, Webhelp, is pleased to announce that as of April 1, 2017, it will begin to provide the National...

News
Webhelp on growth trajectory: Expanding its position as a leading innovator with the acquisition of O|con

  Webhelp, global provider of business process outsourcing services (BPO), has announced the...

News
Kilmarnock Team Spreads the Love with Donation to Crosshouse Hospital

  Webhelp colleagues in Kilmarnock have been getting into the spirit of St Valentine’s Day...

News
Webhelp Renews Partnership with Falkirk FC

  Falkirk FC is delighted to confirm its continued partnership with Webhelp UK as the...

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Success through Service for a Leading Office Supply Company

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