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Technology Enabler

Webhelp Wins Gold and Silver at 2016 European Contact Centre & Customer Service Awards

Leading global customer experience and business process outsourcing company, Webhelp, beat off stiff competition to take gold and silver awards at last night’s (Nov 21) prestigious European Contact Centre & Customer Service Awards (ECCCSA), held at the Hilton Park Lane, London.   Webhelp secured the top award in the Best Application of Technology category for […]

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President of Madagascar Inaugurates Webhelp’s New Site

President of the Republic of Madagascar, Hery Rajaonarumampianina, has inaugurated the new offices of leading global customer experience expert, Webhelp. Webhelp launched itself in Madagascar in April 2013. Since that time the business has grown rapidly from 60 colleagues to more than 300 today and serves 12 clients in the telecommunications, e-commerce and travel industries. […]

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Webhelp Receives Six Nominations in the South African BPO & Contact Centre Awards

Leading global customer experience and business process outsourcing company, Webhelp, is celebrating after being named a finalist in six categories at this year’s South African BPO & Contact Centre Industry Awards. These awards, run by the CCMG and BPeSA, aim to identify talent, top performance and best practice within the contact centre industry in South […]

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Brits Are Looking Forward to a Traditional Family Christmas

  Electronic devices and computer games don’t make it into top 10 of gifts   With Christmas just days away, the majority of Brits are looking forward to time with friends and family this festive period, according to the latest consumer research from customer experience expert, Webhelp. An online survey of 500 UK adults revealed […]

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Webhelp Boosts Technology Enabler Pedigree with Acquisition of MyStudioFactory

Leading global customer experience and business process outsourcing company, Webhelp, has announced a partnership with top French digital strategy and implementation firm, MyStudioFactory.   MyStudioFactory is a market leader in designing and implementing mobile user experience solutions and app development and will ensure Webhelp can offer a seamless digital customer experience solution to its clients. […]

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