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Hat Trick of Wins for Webhelp in the 2016 CCMG Awards

The Team Secured Wins In All Shortlisted Categories Leading global customer experience and business process outsourcing company, Webhelp, secured a hat trick of titles in this year’s Contact Centre Management Group awards announced last night (Aug 27). Webhelp colleagues Katja Alves, Zahir Harris and Shu-aib Samsodien were chosen as the top operators in their fields […]

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Webhelp Becomes Key Partner in New Global Food Sales Initiative, Gourming

Webhelp has been selected as the financial transaction and customer experience partner for the new Gourming initiative launched in Paris on January 18. Gourming, a name derived from Gourmet and Sourcing, is a B2B marketplace to allow small and medium artisan French food manufacturers and producers easier access to international markets to sell their products. […]

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Webhelp Develops Performance Compass to Improve Customer Experience

Leading global customer experience and business process outsourcing company, Webhelp, has developed a new tool that allows it to monitor and manage the performance of its advisors in a consistent way across the business and ensure they are receiving the right coaching and development. Webhelp’s Performance Compass, which has taken a team of 13 people […]

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Webhelp and Content Guru Unveil Customer Engagement Partnership

  Content Guru has entered into an important new partnership with leading global customer experience expert, Webhelp. This partnership will see the delivery of award-winning storm® Customer Engagement Hub™ and Cloud Contact Centre services to Webhelp’s enterprise clients across Europe and beyond. Webhelp is a global leader in Business Process Outsourcing (BPO) with a strong […]

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Webhelp Shortlisted for Five BPeSA Awards

Following hot on the heels of its success at the 2016 CCMG Awards on Saturday, Aug 27, leading global customer experience and business process outsourcing company, Webhelp, is again celebrating after receiving six nominations in five categories at this year’s BPeSA National Industry Awards. Craig Gibson, CEO of Webhelp SA, said: “The team did a […]

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