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Careers

Become a customer experience engineer

The skillset you need to become a multichannel digital coach at Webhelp goes beyond the typical contact centre job description – and our people enjoy the challenge. We offer our customer experience engineers a real chance to grow and diversify their skillset in a digital environment, as part of one global team.

Webhelp is an intelligent, data-led business. We don’t see any value in focusing on old-fashioned contact centre metrics and outdated ideas about communication. Our Insight teams dedicate real time and effort to getting feedback from the people who really know what our customers want – the advisors. Ideas at Webhelp aren’t handed down from the boardroom – they come from the people at the heart of our operation and their interactions with customers.

View available roles

Respect for our people has always been essential to Webhelp’s success – it’s a value we share across the entire global organisation. We treat our colleagues the same way we treat our customers – with respect and appreciation.

Our Values

Who We Are

Our people make Webhelp. You will see it in every one of our offices, across more than 20 countries. Wherever you go in this company, we will offer you a unique experience – just like we do for our customers.

Take a look at our roles today and find out how we can work together.

Whether you are with Webhelp for two years or for ten, we offer the opportunity to gain valuable skills and experience you simply won’t get elsewhere – whether you are in a support role or part of the core advisor team. As a global business, we offer our people the chance to travel and work with other members of the Webhelp family around the world.

Our Locations Our Leadership

Latest Webhelp Global Careers

11 Roles currently available
Customer Service Advisor
Region: UK

Role Description

Are you looking for a Customer Service Advisor Job?  We are currently recruiting Customer Service Advisors in our Cardiff Contact Centre.  With a salary of £15,000 plus additional benefits, there couldn’t be a better time to join us.   Your new company   Webhelp UK is one of the UK’s fastest growing customer experience outsourcers and is leading the way in an ever-changing world of communications. Working in partnership with one of the UK’s largest online retailers, we’re always looking t...

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Social Media Advisor
Region: UK

Role Description

Are you looking for a Social Media Advisor job?  We are currently recruiting Social Media Advisor, to join our Cardiff contact centre.  With a salary of £15,000 plus additional benefits, there couldn’t be a better time to join us. Your new company Webhelp is one of the UK’s fastest growing customer experience outsourcers and is leading the way in an ever-changing world of communications. Working in partnership with one of the UK’s largest online retailers, we’re looking to bring...

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Project Manager
Region: UK

Role Description

Webhelp UK have an exciting job opportunity for a Project Manager to join the Projects team based in Falkirk, with a salary of  £45,000-£48,000 per annum. Who are we? As one of the UK’s fastest growing customer experience outsourcers, Webhelp UK are leading the way in an ever-changing world of communications. We’re always looking to bring people on board who understand the importance leading by example, putting the customer first, and who want to join the team to deliver the best custo...

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Finance Assistant
Region: UK

Role Description

We're currently hiring for a Finance Assistant for our Co-op client to join us within our busy Derby Contact Centre, y ou will be rewarded with a salary of £22,727 covering the hours of 23:00-6:00 am. In addition we offer free onsite parking and a subsidised restaurant  plus  the opportunity for a Co-op Membership card that will give staff a 5% discount in Co-op stores.   Your New Role Reporting to the Finance Manager you will be responsible for ensuring that the invoice process, accrua...

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Finance Assistant
Region: UK

Role Description

We're currently hiring for a Finance Assistant for our Co-op client  to join us within our busy Derby Contact Centre, y ou will be rewarded with a salary of £18,727. In addition we offer free onsite parking and a subsidised restaurant  plus  the opportunity for a Co-op Membership card that will give staff a 5% discount in Co-op stores. Your New Role Reporting to the Finance Manager you will be responsible for ensuring that the invoice process, accruals and client financial reports ar...

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Head of Quality
Region: UK

Role Description

We are currently recruiting for Head of Quality based in the Falkirk offering a salary of up to £55,000 per annum (depending on experience) along with added benefits. Your New Company As one of the UK’s fastest growing customer experience outsourcers, Webhelp UK is leading the way in an ever-changing world of communications. We’re always looking to bring people on board who understand the importance of leading by example, putting the customer first, and who want to join the team to deli...

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Collections Account Advisor
Region: UK

Role Description

Are you looking for an Outbound Customer Service Advisor job? We are currently recruiting for our Sheffield contact centre at Amberley Street located near Sheffield Arena. With a starting salary of £15,580 plus additional benefits there couldn’t be a better time to join us.   Your new company Webhelp UK is one of the UK’s fastest growing customer experience outsourcers and we are leading the way in an ever-changing world of communications. We’re looking to bring people on board who unders...

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Senior Quality Manager
Region: UK

Role Description

We currently have a job opportunity for Senior Quality Manager to join our established quality team paying a salary of upto £40,000 per annum DOE based from our Amberley Street site Sheffield. Webhelp is located close to Sheffield Arena and have onsite access to a gym, swimming pool, free parking and subsidised restaurant.   Your New Company As one of the UK’s fastest growing customer experience outsourcers, Webhelp UK is leading the way in an ever-changing world of communications. We...

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Collections Advisor
Region: UK

Role Description

Are you looking for a Collections Advisor job?  We are currently recruiting for our Dearne Valley contact centre. With a starting salary between £14,560 (£14,976 for those eligible for the national living wage) to £15,308.80,  plus additional benefits there couldn’t be a better time to join us.   Your new company Webhelp UK is one of the UK’s fastest growing customer experience outsourcers and we are leading the way in an ever-changing world of communications. We’re looking to bring peop...

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Test Requisition (Don't apply)
Region: UK

Role Description

This is a test requisition that will be posted on the Webhelp careers site for a short period of time. Please do not apply. If you are looking for our vacancies please continue to scroll through the career page. Kind Regards, Iain King.

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