Webhelp operates with a high level of social responsibility, and our determination to conduct business in an ethical, fair and enlightened way challenges us to be better for our people and for our communities.
Rights and Diversity
Webhelp is passionate about upholding human rights and promoting diversity. We partner with local authorities on issues affecting vulnerable groups, and consistently offer employment and training opportunities.
Respecting Our Team
We offer positive working conditions, and provide a pleasant and modern working environment. Our commitment to health and safety has been consistently strong since the company launched, and we continually strive to improve conditions in line with evolving standards. Webhelp also places considerable emphasis on offering social benefits and respecting the culture of our unique communities.
Webhelp’s drive to promote increased environmental responsibility and mitigate the impact of climate change has led to a range of successful initiatives. The environment will continue to be a high priority for Webhelp, and as time goes on we will continue to update processes and policies as needed to ensure our operations have minimal environmental impact.
Our people are educated to recognise the signs of extortion, bribery and other unlawful or unethical practices. Ethical company policies, careful suppler evaluation and advanced software tools for checking and processing requisitions have all contributed to Webhelp’s anti-corruption initiative.
Webhelp has a number of certifications that attest to our professionalism, regard for compliance, and focus on high quality. The ISO 10002 certification displays Webhelp’s commitment to customer satisfaction and high-quality complaints handling, and ISO 27001 demonstrates how highly we prioritise effective information security management. The ISO 9001 certificate is a guarantee of transparency and efficiency in our operations and relationships with our clients. We also have a certification confirming our guarantee of quality, in the form of the EN15838 badge.
Addressing Complaints and Concerns
Our commitment to treating customers well is part of our ethics and value framework as a company. Webhelp is authorised and regulated by leading governing bodies in all of its locations.
If you have a complaint about any aspect of Webhelp’s service, please contact us using the form below.