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Our Clients

Strength through strategic partnership

Webhelp works hard to build strong and strategic relationships with our clients. Through shared risk and reward contracting, we are jointly working towards performance, transformation or financially driven objectives.

The value we offer is tangible; partners measure our success in reduced costs, increased revenue, improved customer advocacy and through greater customer experience.

Meet the clients who are enjoying an engineered approach to outsourcing.


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Sanoma
In addition to customer support for purchasing and aftersales, we provide this consumer media and learning company with lead generation and database enrichment services.
Symantec
Coach NY
Marc Jacobs
SFR
We handle subscription services for SFR, as well as billing and customer service across multiple channels.
Michael Kors
Cisco
OKI
Easyjet
Webhelp provides customer experience services to Easyjet, supported by our multilingual hub in Lisbon. Services include inbound contact via voice, email and social media channels, and multilingual cus
Liu Jo
Logitech
Guess
Aegon
Closed
Smart RX
Mulberry
Nederlandse Loterij
Vodafone
As strategic partners, we run the customer service areas for Vodafone. Supplied across multiple channels, these services include billing support, general assistance and retentions. We also handle both
Vattenfall
We provide this energy supplier with contact centre services across a range of channels.
online.nl
We offer customer contact services for this internet and telephone provider, across webchat, dynamic web forms and voice channels.
Bouygues
Webhelp provides inbound customer service in a range of areas, including billing, and outbound telesales.
Banque Accord
Noordhoff
KPN
We provide customer support with purchases and aftersales for this telco, working across social media and online channels including email and webchat. Webhelp also handles their retentions and service
Citrix
SVP
Nuon Energy
Using our multi-client advisor team model, we offer retention and service call handling to this utilities company via managed insourcing. We also provide administrative services.
Panasonic
Jimmy Choo
Asus
HP
Webhelp provides outbound sales for HP, using telephone, email and webchat channels.
QuestFactory
Xerox
Munich
Infopro Digital
C Discount
We provide customer support for the entire online retail process, including order taking and updates on delivery status.
Deutsche Telekom
Agatha Ruiz de la Prada
Lola Cruz
Wonderbox
Conforama
Microsoft
Webhelp provides antipiracy services to Microsoft via telephone, webchat and email.
SNS
Through managed insourcing, we provide appointment booking and advice services to this bank’s customers. Webhelp has a FSA (Financial Supervision Act) permit to provide this assistance.
La Centrale des Marchés Privés
ASR
ING
Groupe le Duff
NS
Ventadis
Sage
CSF
Heine
Webhelp’s services for this online retailer include customer service over voice and email channels, and customer satisfaction surveys to evaluate the success of our services.
Direct Energy
Otto
We provide contact centre services to this online retailer, offering purchase support and other customer assistance. We use customer satisfaction surveys and interaction monitoring to give Otto a tang
Lenovo
Webhelp provides outbound inside sales services to Lenovo, using email, webchat and telephone.
Wolters Kluwer
Toshiba
Pretty Ballerinas
Samsung
We run different services for Samsung: Webhelp Enterprise Sales Solutions provides inside sales services via outbound calls, webchat and email. Our customer support department handles inbound calls an
La Poste
We provide customer assistance for different areas of LaPoste, which offers a range of services from insurance to parcel delivery.
SAF
Ziggo
Webhelp provides customer contact services for Ziggo, including retentions, service calls, and technical support as part of our multi-skilled advisor model. We offer a 24/7 service so customer can get
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Artificial Intelligence: a new era of transformation for customer relations

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Case Studies
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