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Blog
Planning a customer-centric digital marketing strategy

How do your customers learn about your products? Did you place ads or use a strategic marketing plan to inform customers or rely more on great...

Blog
Will robots transform the retail customer experience?

Robots are endlessly in the news in recent months. They are moving from the factory to shop floor...

Blog
Why are customers visiting your shops without buying anything?

New figures from ForeSee research suggest that around 50% of visitors to retail shops never have...

Blog
Future of Sales: how Webhelp develops new e-commerce approaches

For the last few months, an experimental project has been in progress at Webhelp. It aims to...

Blog
Why data breaches are disastrous for retail brands

Over the past two years, retail has suffered more data breaches than any other industry. Security...

Blog
Voice-activated retail: what does it mean for you?

Conversational commerce is a rapidly emerging trend; one which is creating convenient voice-activated retail experiences mediated by tech...

News
Leading business process outsourcer Webhelp officially unveils new site in Riga

RIGA, AUGUST 24, 2017. Leading global business process outsourcing and customer experience expert...

Blog
Cloud Technology: Why you should be investing

In the wake of the Forbes Cloud 100, our Innovation Director Dave Pattman looks at cloud...

Blog
Customer Experience: Top Three Disruptive Innovation Trends

This week, Webhelp's Innovation Director Dave Pattman headed to Germany to visit our site in...

News
Webhelp Expands Into the Healthcare Sector with Acquisition of Direct Medica

Direct Medica is the leading French healthcare customer relationship management firm 14th...

News
Multilingual Hubs – When Two Heads Are Not Better Than One

The phrase ‘two heads are better than one’ is commonly accepted in the context of collaborative...

Whitepaper
The Spring of B2B Marketplaces : Modelling the impact of B2B Marketplaces strategies

Following the presentation of The Spring of B2B Marketplaces at the Marketplace Summit by Mirakl,...

News
Webhelp Netherlands announces the acquisition of Telecats

Webhelp Netherlands, a leading player in the transformation of customer experiences, is pleased to announce the acquisition of Telecats, a company...

News
Webhelp Enters Russian-speaking Market with Latvian Expansion

  Leading global business process outsourcing and customer experience expert Webhelp, has...

News
President of Madagascar Inaugurates Webhelp’s New Site

President of the Republic of Madagascar, Hery Rajaonarumampianina, has inaugurated the new offices...

News
Webhelp on growth trajectory: Expanding its position as a leading innovator with the acquisition of O|con

  Webhelp, global provider of business process outsourcing services (BPO), has announced the...

News
Recognition for Dutch colleagues at Webhelp’s annual Star Awards

Webhelp celebrated the dedication and commitment of its colleagues at the company’s annual Star...

Case Studies
Post Office Limited®

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First Utility

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EE – Ramping Up Seamlessly with Agile Methodology

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Success through Service for a Leading Office Supply Company

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Groupon

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Sky

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