Webhelp Wins Gold and Silver at UK Digital Experience Awards
Leading global customer experience and business process outsourcing company, Webhelp, is celebrating more awards success having won both gold and...
Webhelp has provided B2B sales services since 2002, mostly in the information technology sector. Our multilingual inside sales and telesales services cover 159+ countries and over 36 languages, and we have a team of 270 people and counting.
Our approach is closer to full account management than standard telesales. We undertake a complex planning and alignment process before launching any client campaign; this incorporates everything from scope assessment and recruitment to knowledge transfer and the creation of an IT environment.
As soon as a campaign goes live, we start to engage accounts in accordance with client processes and definitions. We customise our service delivery as necessary, based on geography and local culture as well as language, and always in alignment with client processes.
The fundamentals of B2B sales at Webhelp are:
In addition to our work in the technology vertical, Webhelp offers B2B sales solutions to clients in a range of other sectors. Contact our regional expert to learn how we could improve your B2B customer experience.