Webhelp praises inaugural Viva Technology
Webhelp, Europe’s third largest customer experience and BPO (Business Process Outsourcing) company, has praised the organisers of the inaugural...
This paper aims to discuss intelligent demand optimisation, a methodology based on innovative and holistic use of data to target root causes of demand and allow businesses to choose the conversations they wish to have, resulting in both cost savings and improved customer metrics.
This paper also offers some practical advice on how to implement such a methodology in your business to deliver results quickly and permanently.
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