Webhelp Expands Into the Healthcare Sector with Acquisition of Direct Medica
Direct Medica is the leading French healthcare customer relationship management firm 14th acquisition for Webhelp in four...
Webhelp UK CEO David Turner talks to Derby Telegraph about the key factors that drive customer satisfaction and bestow organisations with a competitive edge. David highlights the importance of multi-channel service with an omni-channel approach – how this can be beneficial for business while meeting and exceeding customer expectations. Click through to read the article.