Could Social Media Have Prevented the 2008 Financial Crisis?
In 2017 the vast majority of people use social media in one form or another. Companies are increasingly using what we post and who were are connected...
This week’s customer experience paper contains the latest news and articles on customer service, customer experience optimisation and omni-channel customer management. The paper is embedded below, you can also click through to read it as published on paper.webhelp.com